Sony WF-C710N Wireless Noise Cancelling Headphones - Pink

Open the charging case and enable Bluetooth on your device. Select "WF-C710N" from the list of available devices to pair.

Use the touch controls on the earbuds. Tap the left earbud to decrease volume and the right earbud to increase volume.

Tap either earbud to answer an incoming call. Tap either earbud again to end the call.

Tap and hold the touch control on the left or right earbud to activate your voice assistant (e.g., Siri or Google Assistant).

Place the earbuds in the charging case. Close the lid and wait for about 10 seconds. Open the lid and take the earbuds out. This will reset the connection.

The IPX4 rating means the earbuds are water-resistant and can withstand splashes of water, such as rain or sweat, but are not designed to be submerged in water.

The earbuds provide up to 12 hours of battery life, and the charging case provides an additional 28 hours, totaling up to 40 hours of listening time.

Yes, the earbuds support multi-point connection, allowing you to connect to two Bluetooth devices simultaneously and easily switch between them.

Ensure the earbuds are charged by placing them in the charging case. If they still don't turn on, try resetting the earbuds (see FAQ).

Ensure Bluetooth is enabled on your device. Try forgetting the earbuds in your device's Bluetooth settings and re-pairing them. Make sure the earbuds are not connected to another device.

Adjust the EQ settings in the Sony Headphones Connect app. Ensure the ear tips are properly fitted for a good seal. Check for any obstructions in the earbud nozzle.

Ensure noise cancelling is enabled by pressing the touch control on the earbud. Try resetting the earbuds (see FAQ).

Ensure the earbuds are properly connected to your phone and the microphone is enabled. Try restarting your phone.