Sony WF-C700N Wireless Noise Cancelling Headphones - Black

You can activate and adjust the noise cancelling or ambient sound mode using the touch controls on the earbuds or through the 'Sony Headphones Connect' app. The app offers 20 levels of ambient sound control and Adaptive Sound Control.

No, they are water and sweat resistant, meaning they can withstand splashes, sweat, and light rain. They are not designed to be submerged in water.

The earbuds provide up to 7.5 hours of listening time on a single charge, and the charging case provides an additional 7.5 hours, for a total of approximately 15 hours of battery life.

Yes, you can use either the left or right earbud independently for calls or music, allowing you to stay aware of your surroundings or extend listening time by alternating.

Experiment with the different sized ear tips included with your headphones. A snug, comfortable seal is crucial for effective noise cancellation and enhanced bass response. The 'Sony Headphones Connect' app may also offer a fit test.

Adaptive Sound Control is a smart feature that detects your activity (e.g., walking, waiting, travelling) and your location. It automatically switches the ambient sound control settings to suit the situation, providing the ideal listening experience without manual adjustments.

Ensure the headphones are fully charged and in pairing mode. Turn off and on your device's Bluetooth, then try re-pairing. If issues persist, try 'forgetting' the device in your Bluetooth settings and re-pairing.

Check that the earbuds are properly sealed in your ears. An improper fit can significantly reduce ANC effectiveness. Also, ensure Active Noise Cancelling is enabled via the 'Sony Headphones Connect' app or the touch controls.

Ensure the earbuds and case are fully charged. High volume levels and continuous use of ANC can drain the battery faster. Check the 'Sony Headphones Connect' app for battery status and any settings that might be contributing to increased power consumption.

Ensure the earbuds are clean and free of earwax or debris. Check your device's audio settings and equalizer in the 'Sony Headphones Connect' app. Try listening with a different audio source to rule out source-specific issues.