Yealink WH64 - Dual - UC - Black
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Product Information
Full details
The Yealink WH64 Dual UC Headset is a professional-grade wireless solution designed for office and call center professionals who require reliable communication across multiple devices. Featuring dual connectivity via DECT and Bluetooth, this headset offers exceptional flexibility for switching between IP phones and softphone platforms, though users should note it utilizes passive noise cancellation rather than active noise reduction.
All features
| Colour | Black |
|---|---|
| Headphones Noise Cancellation | Passive |
| Series | WH64 |
| Model Part Number | 1208673 |
| Brand | Yealink |
Extended Product Information
FAQs
Can I use the Yealink WH64 with my smartphone?
Yes, the headset features Bluetooth 5.2 connectivity, allowing you to pair it with your smartphone alongside your desk phone.
How long does it take to charge the battery?
The built-in battery takes approximately 1.5 hours to reach a full charge.
Does this model support active noise cancellation?
No, this specific model (WH64 Dual UC) uses passive noise cancellation to isolate your voice from background noise.
Is the headset compatible with Mac computers?
Yes, the Yealink WH64 supports both Windows and macOS operating systems.
What is the function of the base station?
The base station serves as the charging dock and the connectivity hub for your IP phones and computer.
Troubleshooting
Headset fails to connect to the computer
Verify that the USB-C cable is securely connected and try a different USB port on your computer.
Audio is cutting out
Check that you are within the 150-meter operating range and ensure there are no major physical obstructions between the headset and base.
Microphone is not picking up voice
Check the mute button status on the headset and ensure the correct audio output/input device is selected in your softphone settings.
Pros and Cons
Pros
- Seamless switching between IP phones and mobile devices
- Impressive 150-meter wireless range
- Lightweight and ergonomic design for all-day comfort
- Clear communication via Acoustic Shield 2.0 technology
- Integrated busylight to manage workspace presence
Cons
- Uses passive noise cancellation only
- Requires base station for full feature set
- Not intended for immersive music listening
Setup, Compatibility & Care
To set up the headset, connect the included base station to your computer or IP phone using the provided USB-C cable. The device is natively compatible with Windows and Mac operating systems, supporting a plug-and-play experience. For Bluetooth pairing, use the designated button on the headset to enter pairing mode and select the WH64 from your mobile device's menu. To maintain the device, store it on the base station when not in use to ensure the battery stays charged. Keep the ear cushions clean with a soft, dry cloth; avoid using liquid cleaners directly on the microphones.