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Yealink WH64 Dual Teams Headset - Black

Yealink WH64 Dual Teams Headset - Black

Experience seamless communication with the Yealink WH64 Dual Teams Headset. This headset features ...

Best current price£96.02from PCHUB.UK

Headphones Noise Cancellation
ActiveNonePassive

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Product Information

Full details

The Yealink WH64 Dual Teams Headset is designed for professionals in office or call center environments seeking reliable and versatile communication. Its key benefit is dual wireless technology, allowing seamless connection to both a PC and a mobile phone simultaneously without base station limitations. A potential caveat is its wired charging method, requiring access to a USB port. This headset offers high-quality audio, active noise cancellation, and a comfortable, durable design.

All features

ColourBlack
Headphones Noise CancellationActive
SeriesWH64
Model Part Number1208674
BrandYealink

Extended Product Information

FAQs

Can I use the headset while it's charging?

Yes, the headset has a built-in battery that can be recharged via the base station. You can continue to use the headset while it is charging, provided it is within range of the base.

What is the wireless range of the headset?

The headset offers a DECT wireless range of up to 150 meters (492 feet) from the base station.

How many devices can the headset connect to at once?

The WH64 Dual Teams Headset supports dual wireless connectivity, allowing it to connect to a PC (via DECT) and a mobile phone (via Bluetooth 5.2) simultaneously.

Is the microphone adjustable?

Yes, the microphone is on a boom arm that can be positioned for optimal voice pickup.

Does this headset work with other softphones besides Microsoft Teams?

While optimized for Microsoft Teams with a dedicated button, the headset can be used with other PC-based softphones through its USB connection. Bluetooth connectivity can also be used for mobile softphone applications.

How do I know when the battery is low?

The headset features a battery charge indicator on the base station and may also provide audio or visual cues on the headset itself.

What is the battery recharge time?

The built-in battery has a recharge time of approximately 1.5 hours.

Troubleshooting

Headset not connecting to the base station

Ensure the base station is powered on and within range. Try restarting both the headset and the base. Refer to the quick start guide for manual pairing steps.

No audio during calls

Check that the headset is selected as the default audio device in your computer's sound settings and within your calling application (e.g., Microsoft Teams). Ensure the volume is turned up on the headset and base.

Microphone not working

Verify that the microphone is not muted using the on-ear controls. Ensure the boom microphone is positioned correctly near your mouth. Check microphone privacy settings in your operating system.

Bluetooth connection issues with mobile phone

Ensure Bluetooth is enabled on your mobile device and that the headset is in Bluetooth pairing mode. Try unpairing and re-pairing the devices. Check that the headset is not already connected to another device.

Pros and Cons

Pros

  • Offers dual connectivity for PC and mobile, enhancing workflow flexibility.
  • Superior audio quality with active noise cancellation for clear calls.
  • Extended wireless range allows for movement away from the desk.
  • Comfortable design suitable for long working hours.
  • Seamless integration with Microsoft Teams.
  • Long standby time and quick battery recharge.

Cons

  • Requires USB connection for charging the base station.
  • Primarily designed for office/call center use, may be overkill for casual users.
  • DECT connectivity is limited to the base station's range.
  • Passive noise isolation may not be sufficient for extremely loud environments without ANC.

Setup, Compatibility & Care

Setup:

  1. Connect the included USB-C cable from the base station to your computer.
  2. Plug the base station into a power source (via USB).
  3. The headset will automatically pair with the base. If not, follow pairing instructions in the quick start guide.
  4. Ensure the headset is selected as the audio device in your operating system and Microsoft Teams.

Compatibility:

  • Supports Windows and Mac operating systems.
  • Compatible with Microsoft Teams.
  • Bluetooth 5.2 allows connection to most Bluetooth-enabled devices.

Care:

  • Clean the headset and earcups with a soft, dry cloth. Avoid abrasive cleaners.
  • Ensure the charging contacts on the headset and base are clean and free of debris.
  • Store the headset in a safe place when not in use to prevent damage.
  • Avoid exposing the headset to extreme temperatures or moisture.

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