Yealink WH64 Wireless Headset - Black

The Yealink WH64 is a professional wireless headset designed to enhance business communication eff...

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Headphones Noise Cancellation

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Product Information

Full details

The Yealink WH64 Mono UC is a professional-grade wireless headset designed for office professionals and call center agents who require seamless transitions between desk phones and mobile devices. It offers exceptional flexibility through its hybrid DECT and Bluetooth connectivity, ensuring high-quality audio in a compact, monaural design. One important caveat is that this specific model does not feature active noise cancellation, meaning it performs best in relatively quiet or controlled office environments.

All features

ColourBlack
Headphones Noise CancellationNone
SeriesWH64
Model Part NumberSM-R530NZWAXAR
BrandYealink

Extended Product Information

FAQs

Does the Yealink WH64 support Active Noise Cancellation?

No, this specific model (WH64 Mono UC) does not feature Active Noise Cancellation. It relies on its boom-microphone design for clear audio input.

Can I use this headset with both my computer and mobile phone?

Yes, the headset features hybrid connectivity, allowing it to connect to a base station (for PC/desk phone) and a mobile device via Bluetooth simultaneously.

How long does the battery take to charge fully?

The built-in battery takes approximately 1.5 hours to reach a full charge when placed on the base station.

Is the WH64 compatible with macOS?

Yes, the Yealink WH64 is fully compatible with both Windows and macOS operating systems.

What is the maximum wireless range?

The headset provides a wireless range of up to 150 meters, provided there is minimal interference.

Can I replace the battery?

The headset uses a built-in battery. For best results, keep the device charged on its base station when not in use.

Troubleshooting

Headset will not connect via Bluetooth

Ensure the headset is in pairing mode and move within 1 meter of the device you are trying to pair.

Poor audio quality or dropped calls

Verify you are within the 150-meter range and check that the USB cable is securely connected to the base station.

Microphone not picking up voice

Ensure the microphone is not muted via the on-ear button and confirm the headset is selected as the primary audio device in your software settings.

Pros and Cons

Pros

  • Dual wireless technology for maximum device compatibility
  • Extensive 150-meter operating range
  • Quick 1.5-hour battery recharge time
  • Lightweight and comfortable monaural design
  • Plug-and-play simplicity with most modern systems

Cons

  • Lacks active noise cancellation for high-traffic environments
  • Monaural design may not suit users needing total audio isolation
  • Requires a clear line of sight for maximum DECT range

Setup, Compatibility & Care

Setting up the WH64 is straightforward thanks to its plug-and-play architecture. Connect the base station to your PC using the provided USB Type-C cable to begin. To pair a mobile device, hold the Bluetooth pairing button on the headset until the LED indicator flashes, then select the WH64 from your mobile device's Bluetooth settings.

Compatibility includes full support for both Windows and Mac operating systems. To care for your headset, store it on the included base station when not in use to ensure it remains charged. Avoid exposing the device to moisture or extreme heat. Clean the ear cushions periodically with a dry or slightly damp lint-free cloth to maintain hygiene and comfort.