Microsoft Surface Pro - 13-inch Quad HD+ - 512 GB - Intel Core i7 - Windows - Wi-Fi 7 - Silver
Not Available
Currently unavailable
Currently out of stock
This product is not available at the moment. Check back later.
Product Information
Full details
The Microsoft Surface Pro is designed for business professionals seeking a versatile and powerful device that enhances AI experiences and productivity. Its key benefit lies in its AI-driven capabilities and flexible form factor, powered by an Intel Core Ultra processor. A potential caveat is its reliance on specific AI features that may require further software integration or updates for full functionality.
All features
| Colour | Silver |
|---|---|
| Resolution | Quad HD+ |
| RAM | 32 GB |
| Processor Family | Intel Core i7 |
| WiFi Standard | Wi-Fi 7 |
| Internal Storage Capacity | 512 GB |
| Screen Size | 13 |
| OS | Windows |
| Processor | Intel Core |
| Series | Pro |
| Model Part Number | EP2-20035 |
| Brand | Microsoft |
Extended Product Information
FAQs
What is the key benefit of the Intel Core Ultra processor in this Surface Pro?
The Intel Core Ultra processor is designed to significantly enhance AI experiences, providing faster processing for AI-driven features like Live Captions, Cocreator, and other Copilot+ PC functionalities, leading to increased productivity.
Can I use this device for video conferencing?
Yes, the Surface Pro is well-suited for video conferencing. It features high-quality cameras and microphones, and with Windows 11 Pro, it supports collaboration tools like Microsoft Teams and offers features like Live Captions for enhanced communication.
What is the warranty period for this product?
Warranty information is typically provided by the retailer at the time of purchase. For business models, Microsoft often offers extended support and warranty options. Please refer to your purchase documentation or Microsoft's official support site for specific details.
How does NFC authentication work on this device?
The integrated NFC reader allows for passwordless authentication. You can tap an NFC-enabled badge or card to the designated area on the device to log in to Windows or authenticate into supported applications, enhancing security and convenience.
Is this device compatible with external monitors?
Yes, the Surface Pro supports connecting to external monitors via its USB-C/Thunderbolt ports. It can handle multiple external monitors, allowing for an expanded workspace.
What is the display resolution and refresh rate?
The display resolution is 2880 x 1920 pixels (Quad HD+), offering sharp visuals. It also supports a maximum refresh rate of 120 Hz for smoother motion and a more responsive user experience.
Can I upgrade the storage or RAM on this model?
The internal storage (SSD) and internal memory (RAM) are typically not user-upgradeable on this model due to its compact design. It is recommended to choose a configuration that meets your current and future needs.
Troubleshooting
Device will not power on
Ensure the AC adapter is securely connected to the device and a working power outlet. Press and hold the power button for at least 10 seconds to perform a hard reset.
Wi-Fi connection is slow or unstable
Verify that you are within range of your Wi-Fi router. Restart your router and the Surface Pro. Ensure your Wi-Fi driver is up to date through Windows Update. Check if your router supports Wi-Fi 7 for optimal performance.
NFC authentication is not working
Confirm that NFC is enabled in Windows Settings. Ensure your NFC badge is compatible and properly registered. Try re-registering your badge in the Windows Hello settings.
Screen is unresponsive to touch or pen input
Restart the Surface Pro. Ensure the screen is clean and free of debris. If using a pen, check its battery level and ensure it is properly paired.
Applications are running slowly or crashing
Close unnecessary background applications. Ensure Windows 11 Pro and all installed applications are updated. Check available storage space; if low, consider freeing up space. Run a system file checker scan (`sfc /scannow` in Command Prompt).
Pros and Cons
Pros
- Powerful Intel Core Ultra processor for AI acceleration
- Generous 32 GB RAM and 512 GB SSD for excellent performance
- High-resolution 13-inch Quad HD+ display with a productive 3:2 aspect ratio
- Latest Wi-Fi 7 technology for fast and reliable connectivity
- Integrated NFC for secure, passwordless authentication
Cons
- AI features may require specific software updates for optimal use
- High-end specifications may come at a premium price point
- Reliance on Windows ecosystem for full AI integration
- May require optional accessories for full desktop-like experience
- Battery life might vary significantly with heavy AI workloads
Setup, Compatibility & Care
Setup:
- Initial Power-On: Press the power button to begin the Windows 11 Pro setup. Follow the on-screen prompts to connect to a Wi-Fi network, create or sign in to your Microsoft account, and configure basic settings.
- Account Login: Use your Microsoft account to sign in. For businesses, Azure Active Directory integration is supported for enterprise management.
- NFC Authentication Setup: To enable NFC authentication, ensure your device is connected to your network. Follow the Windows Hello setup within Settings to register your NFC badge for passwordless login.
- Software Installation: Install your essential business applications. The Windows 11 Pro operating system is compatible with a wide range of software. Ensure applications are updated for optimal AI feature integration.
Compatibility:
- Operating System: Runs Windows 11 Pro, ensuring compatibility with most modern business software and Microsoft 365 applications.
- Peripherals: Supports a wide range of USB-C and Thunderbolt devices. Optional Surface accessories, like keyboards and pens, offer enhanced functionality.
- Wi-Fi 7: Compatible with Wi-Fi 7 routers for the fastest wireless speeds, but also backward compatible with previous Wi-Fi standards.
Care:
- Cleaning: Use a soft, lint-free cloth slightly dampened with water or screen cleaner. Avoid harsh chemicals or abrasive materials. Do not spray liquid directly onto the screen.
- Temperature: Operate the device within standard room temperatures (0° to 35° C / 32° to 95° F) to ensure optimal performance and longevity.
- Storage: Store in a dry environment when not in use. Avoid extreme temperatures.
- Battery: To optimize battery health, avoid keeping the device plugged in at 100% charge for extended periods when not actively using it.