Microsoft Surface Pro - Silver - 256 GB - 8 GB RAM
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Product Information
Full details
The Microsoft Surface Pro 4G with Intel Core i5, 8GB RAM, and 256GB SSD is designed for professionals and students seeking a versatile, ultra-portable device for productivity on the go. Its key benefit is the seamless transition between laptop, studio, and tablet modes, powered by a robust Intel processor for full desktop application performance. A potential caveat is that while it offers 4G LTE connectivity, the Wi-Fi version is Wi-Fi 5 (802.11ac), which is slower than newer standards. This device offers uncompromising mobility, exceptional power, and the full Windows experience in a sleek, platinum finish.
All features
| Colour | Silver |
|---|---|
| RAM | 8 GB |
| Processor Family | Intel Core i5 |
| WiFi Standard | Wi-Fi 5 |
| Internal Storage Capacity | 256 GB |
| Screen Size | 12 |
| OS | Windows |
| Processor | Intel Core |
| Series | Pro |
| Model Part Number | GWP-00003 |
| Brand | Microsoft |
Extended Product Information
FAQs
Can I use a stylus with this Surface Pro?
Yes, this Surface Pro is compatible with the Surface Pen (sold separately), which allows for writing, drawing, and navigating on the touchscreen.
Does this model come with a keyboard?
No, the Surface Type Cover keyboard is sold separately. It attaches magnetically to the Surface Pro.
What is the warranty period for the Surface Pro?
Microsoft typically offers a one-year limited hardware warranty for Surface devices. Please check the official Microsoft website or your purchase documentation for specific details.
Can I upgrade the RAM or storage?
The RAM and internal storage are not user-upgradeable on this model. It is recommended to choose a configuration that meets your needs at the time of purchase.
How do I enable 4G LTE connectivity?
Insert a compatible nano-SIM card into the SIM tray and ensure you have an active data plan with your mobile carrier. Windows should automatically detect the connection, or you may need to configure cellular settings in Windows Settings.
What are the dimensions and weight of the Surface Pro?
The Surface Pro weighs approximately 770 grams (1.7 lbs) and its dimensions are 292 mm x 201 mm x 8.5 mm (11.5" x 7.9" x 0.33").
Is this device suitable for gaming?
While it can run some less demanding games, the Surface Pro is primarily designed for productivity and creative tasks. Its integrated graphics and processor are not optimized for high-end gaming.
Troubleshooting
Device does not turn on
Ensure the AC adapter is securely connected to both the Surface Pro and a working power outlet. Press and hold the power button for at least 10-15 seconds. If it still doesn't turn on, try a different power outlet or adapter if available.
Poor Wi-Fi or Cellular connectivity
For Wi-Fi, restart your router and Surface Pro. Ensure you are within range. For cellular, check that your SIM card is properly inserted and that you have an active data plan. Toggle Airplane mode on and off.
Touchscreen is unresponsive
Restart the Surface Pro. Ensure the screen is clean and free of debris or moisture. Check Device Manager for any errors related to HID-compliant touch screen drivers and update or reinstall them if necessary.
Applications are running slowly
Close unnecessary background applications. Check Task Manager (Ctrl+Shift+Esc) to identify resource-heavy processes. Ensure Windows and all applications are up to date. Consider upgrading to a model with more RAM or storage if this is a consistent issue.
Battery drains quickly
Adjust power settings to a more conservative mode. Reduce screen brightness. Disable background app activity and unnecessary features like Bluetooth when not in use. Check battery usage in Windows Settings to identify apps consuming significant power.
Pros and Cons
Pros
- Highly portable and lightweight design.
- Flexible form factor with multiple usage modes.
- Excellent display quality for creative work and media consumption.
- Strong performance for running demanding desktop applications.
- Integrated 4G LTE provides reliable connectivity on the move.
- Good battery life for extended use.
Cons
- Wi-Fi 5 (802.11ac) is not the latest Wi-Fi standard.
- 8 GB RAM might be limiting for very intensive multitasking or professional creative workloads.
- Base model storage of 256 GB may require cloud storage or external drives for large file users.
- The processor is from an older generation, potentially impacting future software compatibility or performance benchmarks.
- Requires separate purchase of Surface Pen and Type Cover for full functionality.
Setup, Compatibility & Care Instructions
Setup:
- Unbox your Surface Pro, AC adapter, and any included accessories.
- Connect the AC adapter to the Surface Pro and a power outlet. The device can be powered on during initial setup.
- Press the power button to turn on the device. Follow the on-screen prompts to set up Windows, connect to a network (Wi-Fi or cellular data if SIM is inserted), and sign in or create a Microsoft account.
- If you have a Surface Type Cover and Pen (sold separately), attach the keyboard magnetically and pair the pen via Bluetooth or the designated pen attachment point.
Compatibility:
- Operating System: Runs the full Windows experience, compatible with most Windows desktop applications.
- Accessories: Supports Surface accessories like the Surface Type Cover, Surface Pen, and Surface Dock (sold separately).
- Connectivity: Features USB 3.1 Gen 1 Type-A port, Mini DisplayPort, and a Surface Connect port for charging and docking. Wi-Fi 5 (802.11ac) and Bluetooth 4.1 are standard.
- Cellular: Supports 4G LTE connectivity (requires a nano-SIM card and data plan).
Care:
- Cleaning: Use a soft, lint-free cloth lightly dampened with water to clean the screen and body. Avoid abrasive cleaners or excessive moisture. Never spray liquid directly onto the device.
- Battery: To optimize battery life, reduce screen brightness, disable background apps, and close applications when not in use. Avoid exposing the device to extreme temperatures.
- Storage: Keep the device in a cool, dry place when not in use. Ensure ventilation ports are not blocked to prevent overheating.