Microsoft Surface Pro - 13 Inch - Intel Core i7 - 32 GB - 1 TB - Grey
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Product Information
Full details
The Microsoft Surface Pro is designed for professionals and creatives who require a high-performance, ultra-portable device that transitions seamlessly between a powerful laptop and a versatile tablet. With its robust Intel Core Ultra 7 processor and 32 GB of RAM, it excels at heavy multitasking and complex workflows; however, users should note that the keyboard and digital pen are often sold as separate accessories, which are essential for realizing the device's full potential.
All features
| Colour | Grey |
|---|---|
| RAM | 32 GB |
| Processor Family | Intel Core i7 |
| WiFi Standard | Wi-Fi 7 |
| Internal Storage Capacity | 1 TB |
| Screen Size | 13 |
| OS | Windows |
| Processor | Intel Core |
| Series | Surface Pro |
| Model Part Number | EP2-54524 |
| Brand | Microsoft |
Extended Product Information
FAQs
Does the Surface Pro include the keyboard and pen?
Typically, the keyboard cover and Slim Pen are sold separately as accessories to allow for customization of colors and feature preferences.
Can I upgrade the internal storage?
The Surface Pro features a removable solid-state drive, which can be serviced by authorized technicians.
How long does the battery last?
The device is rated for up to 17 hours of typical usage, though this can vary based on brightness settings, network usage, and the intensity of applications running.
Does it support external monitors?
Yes, it features two Thunderbolt 4 ports which support external display connectivity via USB-C DisplayPort Alternate Mode.
Can I use the Surface Pro as a laptop?
Yes, by utilizing the built-in kickstand and attaching a compatible Surface Pro keyboard, it functions exactly like a traditional high-performance laptop.
Troubleshooting
Device is not connecting to 5G network
Ensure a compatible NanoSIM is correctly inserted or check that your eSIM profile is active in Settings under Network & Internet.
Screen flickering or refresh rate appears low
Check Settings > System > Display > Advanced Display to ensure the refresh rate is set to 120Hz and update your display drivers.
Device is running warm during heavy tasks
Ensure the rear vents are not blocked by fabrics or solid surfaces. The device is designed to dissipate heat; if it persists, check for background processes in Task Manager.
Pros and Cons
Pros
- Incredible portability with a lightweight, premium aluminum chassis
- High-speed performance with 32 GB LPDDR5x RAM and 1 TB SSD storage
- Stunning OLED display with 120Hz refresh rate
- Future-proof connectivity with Wi-Fi 7 and integrated 5G
- Efficient AI acceleration via built-in NPU
Cons
- Keyboard cover and Slim Pen typically sold separately
- Limited port selection requiring adapters for legacy peripherals
- The kickstand requires a flat surface for optimal laptop-style use
Setup, Compatibility & Care
Setting up your Surface Pro is straightforward: upon first boot, follow the Windows 11 Pro installation prompts to link your Microsoft account and configure biometric security with Windows Hello. For hardware care, always ensure the device is stored in a clean, dry environment. To protect the OLED screen, use a soft, lint-free microfiber cloth for cleaning, avoiding harsh chemical sprays or abrasive materials. When using the device on a lap, ensure the kickstand is adjusted to a comfortable position to prevent the device from slipping. To maintain battery health, use the provided USB-C or Surface Connect charger and keep your system firmware updated via Windows Update to ensure optimal power management.