Jabra Evolve2 Earset - Active - Black
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Product Information
Full details
The Jabra Evolve2 Buds USB-C are true wireless earbuds designed for professionals who need to work effectively from anywhere. They offer superior sound and call quality with Active Noise Cancellation (ANC) and a comfortable, secure in-ear fit. A key benefit is their versatility for calls and music across various devices, powered by advanced Bluetooth technology. However, the reliance on proprietary software for full feature access may be a minor drawback for some users.
All features
| Colour | Black |
|---|---|
| Headphones Noise Cancellation | Active |
| Series | Evolve2 |
| Model Part Number | 20797-999-899 |
| Brand | Jabra |
Extended Product Information
FAQs
How do I reset my Jabra Evolve2 Buds?
Place both earbuds in the charging case. Close the lid and wait 15 seconds. Then, open the lid and press and hold the button on the back of the charging case for 10 seconds, until the LED on the case flashes rapidly. The earbuds are now reset.
Can I use the Jabra Evolve2 Buds with my smartphone and laptop simultaneously?
Yes, the Jabra Evolve2 Buds support Bluetooth Multipoint, allowing you to connect to two devices at the same time. You can be connected to your laptop for a video call and your smartphone for incoming calls.
What is the battery life of the Jabra Evolve2 Buds?
With ANC on, you can expect up to 8 hours of continuous audio playback. With ANC off, this extends to 10 hours. The charging case provides an additional 25 hours, bringing the total playback time with the case to 33 hours (ANC on).
Are the Jabra Evolve2 Buds waterproof?
The earbuds have an IP57 rating, which means they are dust-resistant and waterproof. They can be submerged in up to 1 meter of water for 30 minutes. However, it is recommended to clean them after exposure to moisture or sweat.
How do I update the firmware on my Jabra Evolve2 Buds?
You can update the firmware using the Jabra Sound+ app (for mobile devices) or the Jabra Direct app (for desktop computers). Connect your earbuds to your device and follow the in-app instructions for firmware updates.
What is included in the set?
The set typically includes the Jabra Evolve2 Buds, a charging case, three sizes of silicone eartips (S, M, L), a USB-C charging cable, and a Quick Start Guide, Safety Sheet, and Warranty Card.
What is the wireless range of the Jabra Evolve2 Buds?
The wireless range is up to 20 meters (65.6 feet) when connected via Bluetooth.
Troubleshooting
Earbuds not pairing with device
Ensure the earbuds are charged and placed in the case. Restart Bluetooth on your device. Reset the earbuds by holding the button on the charging case for 10 seconds until the LED flashes rapidly, then try pairing again.
No audio from one earbud
Check if the earbud is properly seated in the charging case for a clean connection. Try cleaning the charging contacts on both the earbud and the case. Reset the earbuds as described above.
Poor microphone quality during calls
Ensure the microphones are not obstructed by debris or earwax. Test in a different location to rule out environmental noise issues. Update the firmware via the Jabra Sound+ or Jabra Direct app.
Charging case not charging earbuds
Ensure the charging case is charged. Clean the charging contacts inside the case and on the earbuds. Try a different USB-C cable or power source for the charging case.
Active Noise Cancellation not effective
Make sure the earbuds are inserted correctly for a good seal. Ensure ANC is enabled in the Jabra Sound+ app. Firmware updates may also improve ANC performance.
Pros and Cons
Pros
- Excellent call quality with noise-canceling microphones.
- Effective Active Noise Cancellation for focus.
- Comfortable and secure fit for long usage.
- Long battery life with a convenient charging case.
- Durable and water-resistant (IP57 rated).
- Seamless multi-device connectivity.
Cons
- May require specific Jabra software for full functionality.
- Audio quality for music may not satisfy audiophiles compared to dedicated music earbuds.
- Touch controls can sometimes be sensitive.
- The included USB-C adapter is specific to the product.
- Wireless range can be affected by obstructions.
Setup, Compatibility & Care
Setup:
- Unpack the Jabra Evolve2 Buds and the charging case.
- Place the earbuds in the charging case and ensure they are fully charged before first use.
- For USB-C connection, plug the included USB adapter into your device and the earbuds into the adapter.
- For Bluetooth connection, turn on Bluetooth on your device, open the charging case, and press and hold the button on the case until the LED flashes blue. Select 'Jabra Evolve2 Buds' from your device's Bluetooth list.
- Download the Jabra Sound+ and Jabra Direct applications from your device's app store for advanced settings and firmware updates.
Compatibility:
- Bluetooth: Compatible with devices supporting Bluetooth 5.2 or earlier (HFP profile).
- USB-C: Works with any device featuring a USB Type-C port.
- Software: Supported by Jabra Sound+ (mobile) and Jabra Direct (desktop) applications for iOS, Android, Windows, and macOS.
- Certifications: Certified for Microsoft Teams, Zoom, Cisco, MFi, Qi, Amazon Chime, and Amazon Alexa, ensuring optimal performance with these platforms.
Care:
- Cleaning Earbuds: Gently wipe the earbuds with a dry, lint-free cloth. Avoid using liquids or abrasive cleaners. Ensure the microphone and speaker grilles are clear of debris.
- Cleaning Charging Case: Wipe the exterior of the charging case with a slightly damp cloth. Ensure the charging contacts inside the case and on the earbuds are clean and dry.
- Storage: Store the earbuds in the charging case when not in use to protect them and conserve battery. Keep in a cool, dry place, within the operating temperature range of -5°C to 45°C.
- Water Resistance: The earbuds are IP57 rated, meaning they are dust and water-resistant. However, avoid submerging them for extended periods and clean them after exposure to sweat or moisture.