Jabra Evolve2 Earset - Blue - Active Noise Cancellation
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Product Information
Full details
The Jabra Evolve2 Earset is designed for professionals working in hybrid or remote environments who need reliable, high-quality audio for calls and music on the go. Its key benefit is seamless connectivity and crystal-clear audio regardless of your location, with a potential caveat being the reliance on specific software for full functionality.
All features
| Colour | Blue |
|---|---|
| Headphones Noise Cancellation | Active |
| Series | Evolve2 |
| Model Part Number | 20797-989-899 |
| Brand | Jabra |
Extended Product Information
FAQs
How long does the battery last?
With ANC off, you get up to 10 hours of continuous audio playback. With ANC on, it's up to 8 hours. The charging case provides an additional 25 hours, for a total of up to 33 hours.
Are these earbuds waterproof?
The Jabra Evolve2 Earset has an IP57 rating, meaning it is protected against dust and can withstand submersion in water up to 1 meter for 30 minutes. They are suitable for workouts and light rain.
Can I use these with my laptop and phone simultaneously?
Yes, these earbuds support Bluetooth Multipoint, allowing you to connect to two devices (like a laptop and a smartphone) at the same time.
How do I clean the earbuds?
Gently wipe the earbuds with a soft, dry cloth. For the eartips, remove them and clean with a slightly damp cloth, ensuring they are completely dry before reattaching. Do not use harsh chemicals or abrasive materials.
What software is recommended for these earbuds?
For optimal performance, firmware updates, and advanced customization, it is recommended to use the Jabra Sound+ app (for mobile) or Jabra Direct application (for desktop).
What is Jabra MultiSensor Voice™?
Jabra MultiSensor Voice™ is an advanced technology that uses multiple microphones and intelligent algorithms to isolate your voice and suppress background noise for clearer calls, even in challenging environments.
Do these earbuds support wireless charging?
Yes, the charging case supports wireless charging (Qi-compatible). You can also charge the case using the USB Type-C port.
Troubleshooting
Earbuds not pairing
Ensure Bluetooth is enabled on your device. Place earbuds in the charging case, wait 30 seconds, then open the case again. Reset the earbuds by placing them in the case, closing the lid, then pressing and holding the button on the case for 10 seconds until the LED flashes.
No audio from one earbud
Check if the earbud is properly seated in your ear. Clean the earbud and eartip. Try re-pairing the earbuds with your device. Ensure both earbuds are charged.
Poor sound quality or connection drops
Ensure you are within the 20m Bluetooth range. Minimize interference from other wireless devices. Update earbud firmware via the Jabra Sound+ or Jabra Direct app. Restart your connected device.
Charging case not charging
Ensure the USB Type-C cable is securely connected. Try a different USB Type-C cable or power source. Clean the charging port on the case. If using wireless charging, ensure the case is correctly aligned on the charging pad.
Active Noise Cancellation not effective
Ensure the earbuds create a good seal in your ear; try different eartip sizes. Clean the earbuds and ear canals. ANC effectiveness can vary based on the type of noise.
Pros and Cons
Pros
- Excellent call quality with advanced microphone technology.
- Effective Active Noise Cancellation for focused work.
- Comfortable and secure fit for extended wear.
- Long battery life with a convenient charging case.
- Durable and water-resistant (IP57) design.
- Seamless Bluetooth connectivity with Multipoint support.
Cons
- May require Jabra software for full feature access.
- The bright blue color might not suit all professional settings.
- USB Type-C cable is short (0.3 m).
Setup, Compatibility & Care
Setup:
- Ensure the earbuds and charging case are fully charged using the provided USB Type-C cable or a wireless charger.
- Open the charging case to automatically enter pairing mode.
- On your device (laptop, smartphone), navigate to Bluetooth settings and select 'Jabra Evolve2 Earset' to pair.
- For advanced features and firmware updates, download and install the 'Jabra Sound+' or 'Jabra Direct' application.
Compatibility:
- Compatible with devices supporting Bluetooth 5.2 or later.
- Certified for platforms like Microsoft Teams, Zoom, Cisco, MFi, and Amazon Alexa (check specific model certifications).
- Supports USB Type-C for charging.
Care:
- Clean the earbuds and eartips regularly with a soft, dry cloth. Avoid moisture.
- Keep the charging case contacts clean and free of debris.
- Store the earbuds in their charging case when not in use to protect them and conserve battery.
- Avoid exposing the earbuds to extreme temperatures or direct sunlight for prolonged periods.