EPOS ADAPT 165T USB-C II - Red
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Product Information
Full details
The EPOS ADAPT 165T USB-C II (Red) is a wired, double-sided headset designed for professionals in hybrid work environments. It offers superior stereo sound and seamless connectivity via USB-C and a 3.5 mm jack, ensuring flexibility for office, remote, or on-the-go use. While it provides excellent audio for calls and collaboration, its passive noise cancellation may not be sufficient for extremely noisy environments.
All features
| Colour | Red |
|---|---|
| Headphones Noise Cancellation | Passive |
| Series | ADAPT 165T USB-C II |
| Model Part Number | 1000906 |
| Brand | EPOS |
Extended Product Information
FAQs
Is this headset compatible with my smartphone?
Yes, if your smartphone has a USB-C port or a 3.5 mm audio jack, you can use this headset. For devices without these ports, you may need an adapter.
How do I switch between USB-C and the 3.5 mm jack?
The headset supports both connections simultaneously, but you will need to manually select the active audio device in your operating system or application settings. For example, you can plug in both, but your computer will typically default to one input/output. To switch, go to your sound settings.
Does this headset have active noise cancellation?
No, this headset features passive noise cancellation, which relies on the earcups to physically block out some ambient noise. It does not use electronic methods for active noise cancellation.
Can I use this headset for gaming?
While the headset provides good stereo sound for audio, it is primarily designed and optimized for business communication and Unified Communications. Its passive noise cancellation and microphone focus are geared towards call clarity rather than immersive gaming audio.
How long is the warranty for this product?
Warranty information can vary by region and retailer. Please refer to the product packaging or the official EPOS website for the most accurate warranty details specific to your purchase.
What does 'Microsoft Teams certified' mean?
It means the headset has been tested and certified by Microsoft to work seamlessly with Microsoft Teams, ensuring optimal call quality, ease of use, and integration with Teams features.
Troubleshooting
No sound from the headset
Ensure the headset is properly connected to the correct port (USB-C or 3.5mm jack). Check your device's audio output settings and make sure the EPOS ADAPT 165T USB-C II is selected as the audio device. Also, verify the volume is not muted on both the headset (if applicable) and the device.
Microphone not working
Confirm the microphone boom arm is positioned correctly near your mouth. Check your device's microphone input settings and ensure the EPOS ADAPT 165T USB-C II is selected as the default microphone. Ensure the microphone is not muted via any inline controls or software settings.
Audio is distorted or poor quality
Check the cable connections for any damage. Try connecting to a different USB port or device to rule out device-specific issues. Ensure there are no software conflicts or outdated audio drivers on your computer.
Headset not recognized by computer
Try plugging the headset into a different USB port. If using USB-C, ensure your device's USB-C port supports audio. Restart your computer. For software-related issues, check for driver updates for your audio devices.
Pros and Cons
Pros
- Optimized for UC and Microsoft Teams
- Offers both USB-C and 3.5mm jack for broad compatibility
- Comfortable for extended wear
- Clear stereo sound quality for calls and audio
- Stylish and discreet design with foldable boom arm
Cons
- Passive noise cancellation may not block out all background noise
- Wired connection limits mobility compared to wireless options
- Requires compatible USB-C port or 3.5mm audio jack on the device
Setup, Compatibility & Care
Setup:
- Connect the headset to your device using either the USB-C connector or the 3.5 mm jack.
- If using USB-C, the headset should be automatically recognized by most operating systems (Windows, macOS).
- If using the 3.5 mm jack, ensure your device has a compatible audio port.
Compatibility:
- Operating Systems: Windows, macOS, and most platforms supporting USB audio or a 3.5 mm audio jack.
- Devices: PCs, laptops, smartphones, tablets, and other devices with a USB-C port or a 3.5 mm audio jack.
- Softphones: Optimized for Microsoft Teams and other Unified Communications platforms.
Care:
- Cleaning: Gently wipe the earcups and headband with a soft, slightly damp cloth. Avoid using harsh chemicals or abrasive materials.
- Storage: Fold the boom arm into the headband and store the headset in a clean, dry place. Consider using a protective pouch if available.
- Cable Management: Avoid tightly wrapping or kinking the cable to prevent damage.