Work away from the desk and still maintain a wireless connection that won't let you, or your custo...Work away from the desk and still maintain a wireless connection that won't let you, or your customers, down. Provides superior wireless connectivity to a range of up to 150m/490ft. Enables up to 3x more users to operate in the same office space with no loss in connection quality. Advanced noise-cancelling microphone and enhanced speakers deliver crystal-clear calls even in noisy offices. Meets Skype for Business Open Office requirements. Up to 13 hours of talk time and a busy light that acts as a do-not-disturb sign for colleagues. Connect to up to two devices simultaneously. Can connect to 1 USB device (softphone or desk phone) and 1 analogue phone. With stereo, mono and lightest-in-category convertible models, there's a Jabra Engage for everyone. Jabra Headset. Product Line: Engage. Model number: 65. Wired / Wireless: Wireless. Type of Headphone: Over-the-head, Behind-the-neck, Behind-the-ear. Microphone: Yes. Colour: Black. Battery Charging Time: 1 h. Bluetooth: without Bluetooth. Charging Port: USB. Depth: 32 mm. Height: 50 mm. Width: 105 mm. USB: Yes. Weight: 18 g.
The Jabra Engage 65 SE Convertible headset is designed for office professionals and call center agents who need reliable wireless connectivity and clear audio, even in noisy environments. Its key benefit is superior wireless performance up to 150m, allowing for greater freedom of movement. A potential caveat is its 1-year warranty, which may be shorter than some competitors. This headset offers advanced noise-canceling, dual device connectivity, and a busylight to minimize interruptions, all in a comfortable, convertible design.
All features
Colour
Black
Headphones Noise Cancellation
Active
Series
Engage 65 SE
Model Part Number
9655-553-117
Brand
Jabra
Extended Product Information
FAQs
How do I connect the Jabra Engage 65 SE to my computer?
Connect the base station to your computer using the provided USB cable. The headset should then automatically connect wirelessly to the base. You may need to select the Jabra Engage 65 SE as your audio device in your computer's sound settings or softphone application.
Can I use this headset with my mobile phone?
The Jabra Engage 65 SE connects via DECT technology to a base station, which then connects to a computer or desk phone. It does not have Bluetooth for direct connection to mobile phones.
How long does the battery last?
The headset offers up to 9 hours of talk time on a single charge. It also has a standby time of up to 52 hours.
What is the wireless range of the headset?
The Jabra Engage 65 SE provides a wireless range of up to 150 meters (490 feet).
What does the 'Busylight' do?
The integrated busylight is a visual indicator that turns red when you are on a call. It signals to colleagues that you are busy and should not be interrupted.
Can I wear this headset in multiple ways?
Yes, the Engage 65 SE is a convertible headset. You can wear it using the ear-hook, the head-band, or behind-the-ear style, with included accessories for different fitting options.
What is the warranty period for this headset?
The Jabra Engage 65 SE comes with a 1-year warranty.
Troubleshooting
Headset not connecting to the base
Ensure the headset is charged and within range. Try re-pairing the headset to the base by following the instructions in the user manual. Check that the base station is powered on and connected correctly.
Poor audio quality or static
Check for interference from other wireless devices. Move closer to the base station. Ensure the headset firmware is up to date via Jabra Direct.
Microphone not working
Ensure the microphone boom is positioned correctly. Check if the microphone is muted using the on-ear controls. Verify that the headset is selected as the input device in your softphone or computer settings.
Headset not charging
Clean the charging contacts on both the headset and the base station. Ensure the USB cable is securely connected to the base and a power source. Try a different USB port or power adapter.
Pros and Cons
Pros
Exceptional wireless range and reliability.
Superior audio quality for both calls and music.
Comfortable and versatile wearing options.
Effective noise cancellation for microphone clarity.
Intuitive controls for easy call management.
Cons
Limited warranty period of 1 year.
May require specific software (Jabra Direct) for full functionality.
Not ideal for users who require Bluetooth connectivity for mobile devices.
Initial setup might involve a learning curve for some users.
Setup, Compatibility & Care
Setup:
Connect the base station to your computer via the included USB cable.
If connecting to a desk phone, use the included phone cable.
Power on the base station.
The headset should automatically pair with the base station. If not, follow the pairing instructions in the user manual.
Install Jabra Direct software for advanced settings and firmware updates.
Compatibility:
Softphones: Compatible with major softphone applications like Microsoft Teams, Skype for Business, Cisco, Avaya, etc. (requires Jabra Direct).
Desk Phones: Compatible with most analogue desk phones.
Operating Systems: Windows and macOS.
Care:
Clean the headset and earcups regularly with a soft, dry cloth. For tougher marks, use a slightly damp cloth and allow to air dry completely.
Avoid exposing the headset to extreme temperatures or moisture.
Store the headset in a cool, dry place when not in use.
Ensure the charging contacts on the headset and base are clean for optimal charging.