Jabra Engage 65 SE Convertible - Black

Work away from the desk and still maintain a wireless connection that won't let you, or your custo...

Best current price£191.85from PCHUB.UK

Headphones Noise Cancellation

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PCHUB.UKJabra Engage 65 Se - Mono. Uk/Hk/Sg/Au/Nz
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Office MachinesLight Jabra Engage 65 Se Mono Dect, Dual Connectivity For Desk And Pc
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Viking UKJabra Engage 65 Wireless Headset Over-The-Head With Microphone Mono Black
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eBayHeadset Jabra Engage 65 SE Wireless Over the head On ear Stereo Ear 9659-553-117
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Product Information

Full details

The Jabra Engage 65 SE Convertible headset is designed for office professionals and call center agents who need reliable wireless connectivity and clear audio, even in noisy environments. Its key benefit is superior wireless performance up to 150m, allowing for greater freedom of movement. A potential caveat is its 1-year warranty, which may be shorter than some competitors. This headset offers advanced noise-canceling, dual device connectivity, and a busylight to minimize interruptions, all in a comfortable, convertible design.

All features

ColourBlack
Headphones Noise CancellationActive
SeriesEngage 65 SE
Model Part Number9655-553-117
BrandJabra

Extended Product Information

FAQs

How do I connect the Jabra Engage 65 SE to my computer?

Connect the base station to your computer using the provided USB cable. The headset should then automatically connect wirelessly to the base. You may need to select the Jabra Engage 65 SE as your audio device in your computer's sound settings or softphone application.

Can I use this headset with my mobile phone?

The Jabra Engage 65 SE connects via DECT technology to a base station, which then connects to a computer or desk phone. It does not have Bluetooth for direct connection to mobile phones.

How long does the battery last?

The headset offers up to 9 hours of talk time on a single charge. It also has a standby time of up to 52 hours.

What is the wireless range of the headset?

The Jabra Engage 65 SE provides a wireless range of up to 150 meters (490 feet).

What does the 'Busylight' do?

The integrated busylight is a visual indicator that turns red when you are on a call. It signals to colleagues that you are busy and should not be interrupted.

Can I wear this headset in multiple ways?

Yes, the Engage 65 SE is a convertible headset. You can wear it using the ear-hook, the head-band, or behind-the-ear style, with included accessories for different fitting options.

What is the warranty period for this headset?

The Jabra Engage 65 SE comes with a 1-year warranty.

Troubleshooting

Headset not connecting to the base

Ensure the headset is charged and within range. Try re-pairing the headset to the base by following the instructions in the user manual. Check that the base station is powered on and connected correctly.

Poor audio quality or static

Check for interference from other wireless devices. Move closer to the base station. Ensure the headset firmware is up to date via Jabra Direct.

Microphone not working

Ensure the microphone boom is positioned correctly. Check if the microphone is muted using the on-ear controls. Verify that the headset is selected as the input device in your softphone or computer settings.

Headset not charging

Clean the charging contacts on both the headset and the base station. Ensure the USB cable is securely connected to the base and a power source. Try a different USB port or power adapter.

Pros and Cons

Pros

  • Exceptional wireless range and reliability.
  • Superior audio quality for both calls and music.
  • Comfortable and versatile wearing options.
  • Effective noise cancellation for microphone clarity.
  • Intuitive controls for easy call management.

Cons

  • Limited warranty period of 1 year.
  • May require specific software (Jabra Direct) for full functionality.
  • Not ideal for users who require Bluetooth connectivity for mobile devices.
  • Initial setup might involve a learning curve for some users.

Setup, Compatibility & Care

Setup:

  1. Connect the base station to your computer via the included USB cable.
  2. If connecting to a desk phone, use the included phone cable.
  3. Power on the base station.
  4. The headset should automatically pair with the base station. If not, follow the pairing instructions in the user manual.
  5. Install Jabra Direct software for advanced settings and firmware updates.

Compatibility:

  • Softphones: Compatible with major softphone applications like Microsoft Teams, Skype for Business, Cisco, Avaya, etc. (requires Jabra Direct).
  • Desk Phones: Compatible with most analogue desk phones.
  • Operating Systems: Windows and macOS.

Care:

  • Clean the headset and earcups regularly with a soft, dry cloth. For tougher marks, use a slightly damp cloth and allow to air dry completely.
  • Avoid exposing the headset to extreme temperatures or moisture.
  • Store the headset in a cool, dry place when not in use.
  • Ensure the charging contacts on the headset and base are clean for optimal charging.

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