Greened House Richmond Electric Smart WiFi Controlled Heated Towel Rail - Brushed Brass - 400mm W x 1200mm H

QUALITY FLAT TUBE DESIGN - The Richmond offers a sleek, flat tube design with amble space to warm ...

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The Greened House Richmond Electric Smart WiFi Heated Towel Rail is designed for homeowners seeking a stylish and intelligent solution to warm towels and bathrooms. Its primary benefit is the remote control and scheduling capabilities via a smartphone app, allowing for optimized energy use and convenience. A potential caveat is the need for a stable Wi-Fi connection for smart features. This towel rail features a sleek, flat tube design that enhances heat distribution and complements various bathroom decors, alongside smart technology for remote operation and 7-day scheduling.

All features

ColourGold
Model Part NumberE-RICH WIFI
BrandGreened House

Extended Product Information

FAQs

How do I install the Wi-Fi element?

The Wi-Fi element is designed to be easily screwed into the designated port on the towel rail. It can be fitted on either the left or right side. Refer to the user manual for detailed visual instructions.

What is the IPX4 rating?

The IPX4 rating means the towel rail is protected against splashing water from any direction, making it safe for installation in bathroom zone 2.

Can I control the towel rail without the app?

While the smart features and scheduling are best managed via the app, the towel rail will function based on its last programmed settings or default state if the Wi-Fi connection is lost. Manual control is primarily through the app.

What size towel rail do I need?

The choice depends on your bathroom size and heating needs. The 500mm W x 1200mm H is suitable for medium rooms. For smaller bathrooms or en-suites, consider the 400mm W x 800mm H or 500mm W x 800mm H models.

How long is the guarantee?

The towel rail itself comes with a 5-year guarantee, and the Wi-Fi heating element has a 2-year guarantee.

Does it come pre-filled?

Yes, all electric towel rails from Greened House come pre-filled and sealed, ready for installation.

Troubleshooting

Towel rail not heating

Check that the power cable is securely plugged in and the outlet is working. Verify the Wi-Fi element is correctly installed. Ensure the app is set to 'on' or a schedule is active.

App cannot connect to the towel rail

Confirm your home Wi-Fi network is active and the towel rail is within range. Try restarting your router and the towel rail. Re-pair the device through the app if necessary.

Scheduling not working as expected

Double-check the programmed schedule in the app for any errors. Ensure the towel rail's internal clock is synchronized with the app's settings.

Device shows as offline in the app

Check your home internet connection. Ensure the towel rail's Wi-Fi connection has not been lost. Try power cycling the towel rail by unplugging it for 30 seconds and plugging it back in.

Pros and Cons

Pros

  • Smart control offers significant convenience and potential energy savings.
  • Sleek, flat design is aesthetically pleasing and improves heat output.
  • 7-day scheduling allows for personalized heating routines.
  • Comprehensive kit means no hidden extras are needed for installation.
  • IPX4 rating ensures suitability for bathroom environments.
  • 5-year guarantee on the towel rail provides peace of mind.

Cons

  • Requires a stable Wi-Fi connection for smart features to function.
  • Initial setup of the app and Wi-Fi connection may require technical familiarity.
  • The 400W element might be insufficient for very large bathrooms without supplemental heating.
  • Reliance on a smartphone for full control could be a drawback for some users.

Setup, Compatibility & Care

Setup: Ensure the Wi-Fi heating element is securely fitted to the towel rail (it can be installed on either side). Mount the brackets to the wall using the provided screws and wall plugs, ensuring they are level. Hang the towel rail onto the brackets. Connect the heating element's power cable to a suitable electrical outlet. Download the Greened House app from your device's app store and follow the in-app instructions to connect the towel rail to your home Wi-Fi network.

Compatibility: The app is compatible with iOS and Android operating systems. The towel rail requires a standard electrical outlet. Ensure your Wi-Fi network is stable for optimal smart functionality.

Care: To clean, switch off and unplug the unit. Wipe the towel rail with a soft, damp cloth. Avoid abrasive cleaners or solvents. Ensure the heating element and power cable remain dry.