Greened House Heated Towel Rail - Silver
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Product Information
Full details
The Greened House Heated Towel Rail in Silver is designed for homeowners seeking to add a touch of modern elegance and functionality to their bathrooms. Its key benefit lies in its smart WiFi control, allowing you to manage towel warmth and bathroom comfort remotely via a smartphone app, optimizing energy usage. A potential caveat is the need for a stable WiFi connection for app-based control. This towel rail features a sleek, flat tube design for enhanced heat distribution and integrates seamlessly with various bathroom décors.
All features
| Colour | Silver |
|---|---|
| Model Part Number | E-RICH WIFI |
| Brand | Greened House |
Extended Product Information
FAQs
What is the IP rating of this towel rail?
The towel rail is IPX4 rated, making it suitable for bathroom zone 2.
Does the towel rail come pre-filled?
Yes, all Greened House electric towel rails come pre-filled and ready for installation.
Can I control the towel rail without WiFi?
The smart features, including remote control and scheduling, require a WiFi connection. Basic on/off functionality might be available via a physical switch if integrated, but primary control is app-based.
What is the warranty period for the towel rail and the heating element?
The towel rail itself comes with a 5-year guarantee, while the Wi-Fi heating element has a 2-year guarantee.
Can the WiFi element be installed on either side?
Yes, the WiFi element is designed to be fitted on either the left or right side of the rail.
What size is the power cable?
The power cable is 1 meter in length.
Is the app available on all smartphone operating systems?
The free downloadable app is available on iOS and Android operating systems.
Troubleshooting
Towel rail not heating
Check that the WiFi element is correctly fitted and securely connected. Ensure the towel rail is powered on at the mains and that the WiFi connection is active. Verify the app settings and schedules are correct.
App not connecting to the towel rail
Ensure your smartphone is connected to the internet and that the towel rail's WiFi is functioning. Try restarting the app and your WiFi router. Confirm the towel rail is within WiFi range.
Uneven heating
This is uncommon with the flat panel design. Ensure towels are not densely packed, obstructing heat flow. Check for any potential blockages within the rail (though unlikely if pre-filled).
Error message on the app
Consult the app's help section or the product manual for specific error code meanings. Common solutions include checking WiFi connectivity or ensuring the device firmware is up to date.
Pros and Cons
Pros
- Convenient remote control via smartphone app.
- Modern and attractive flat panel design.
- Efficient heat distribution for better warming.
- Customizable scheduling for energy saving.
- Durable construction with a 5-year towel rail guarantee.
Cons
- Requires a stable WiFi connection for smart features.
- App functionality may vary by operating system version.
- The 1m power cable length may be restrictive in some installations.
- Heating element guarantee is separate from the towel rail guarantee.
Setup, Compatibility & Care
Setup: The Greened House Heated Towel Rail comes pre-filled and includes all necessary components for installation: a Wi-Fi heating element, adjustable wall brackets, wall fixing screws, and wall plugs. The Wi-Fi element can be fitted on either side of the rail. Follow the provided instructions carefully for mounting the brackets and connecting the heating element. Ensure the power supply is suitable for the 300W element.
Compatibility: The smart functionality is managed through a free downloadable app compatible with iOS and Android operating systems. A stable 2.4GHz WiFi network is required for the smart features to operate.
Care: Clean the towel rail with a soft, damp cloth. Avoid using abrasive cleaners or solvents, which can damage the finish. Ensure the rail is turned off and has cooled down before cleaning. Periodically check wall fixings for security.