Poly Mission 425 Wired Headset - Active Noise Cancellation - Black
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Product Information
Full details
The Poly Mission 425 is an ideal wired headset for professionals and remote workers who require consistent, high-quality audio for daily communication. It offers a significant boost to productivity through its active noise cancellation and ergonomic, lightweight design, ensuring comfort during long conference calls. While it provides excellent wired reliability, users should note that as a wired device, it lacks the freedom of movement associated with wireless models.
All features
| Colour | Black |
|---|---|
| Headphones Noise Cancellation | Active |
| Series | Mission 425 |
| Model Part Number | C01B6AA#AC3 |
| Brand | Poly |
Extended Product Information
FAQs
Does the headset require special software to function?
No, it is a plug-and-play device. However, you can use the HP Poly Studio App for device management and firmware updates.
Is the noise cancellation feature always on?
The Mission 425 is equipped with active noise cancellation to help reduce background ambient noise during your sessions.
Can I use this headset with my smartphone?
Yes, as long as your smartphone supports USB audio via a USB-C or compatible adapter connection.
What is the warranty coverage?
The product includes a warranty card in the box, and you can verify specific terms via the provided support documentation.
Is the cable length adjustable?
The cable is a fixed length of 6.50 ft.
How do I clean the ear cushions?
Use a soft, dry, or slightly damp cloth to wipe the ear cushions. Avoid using harsh chemicals or abrasive cleaners.
Troubleshooting
Audio not playing through the headset
Verify that the Poly Mission 425 is selected as the default output and input device in your computer's sound settings.
Microphone is not picking up voice
Check that the microphone is not muted via the inline control buttons and ensure all connections are firmly seated.
Intermittent audio connection
Try plugging the headset into a different USB port on your computer to rule out port-specific issues.
Pros and Cons
Pros
- Reliable, jitter-free wired connection
- Active noise cancellation for improved focus
- Dual connectivity (USB-A and USB-C)
- Lightweight design perfect for long work shifts
- Easy setup with no driver installations required
Cons
- Wired connection limits mobility
- Supra-aural design may not suit everyone's preference
- Cable length is fixed at 6.50 ft
Setup, Compatibility & Care
Setting up the Poly Mission 425 is straightforward due to its plug-and-play functionality. Simply connect the USB plug to your computer's port—use the provided USB-A adapter if your device lacks a USB-C input. The headset is compatible with Windows 11, macOS, Chrome OS, Android, and iOS systems. To care for your headset, gently wipe the ear cushions with a soft, slightly damp cloth after use to maintain hygiene. Avoid wrapping the cable too tightly around the headset when storing, as this can stress the wiring over time. Ensure the headset is stored in a clean, dry place to protect the microphone boom and soft materials.