Poly Mission 425 Stereo Wired Headset - Black
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Office StationeryHP Poly Mission 425 USB Stereo Wired Headset C01B6AA PY09326
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UK Office DirectPoly Mission 425 Usb Stereo Wired Headset
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Product Information
Full details
The Poly Mission 425 is a professional-grade wired headset tailored for business users and remote professionals who prioritize consistent, high-quality audio for daily communication. Its standout benefit is the combination of AI-powered noise reduction and plug-and-play USB connectivity, ensuring clear, latency-free calls across various devices. While it offers excellent comfort and performance, users should note that this specific model relies on a wired connection, which may limit mobility compared to wireless alternatives.
All features
| Colour | Black |
|---|---|
| Headphones Noise Cancellation | None |
| Series | Mission 425 |
| Model Part Number | C01B6AA |
| Brand | Poly |
Extended Product Information
FAQs
Does the Poly Mission 425 work with mobile devices?
Yes, it is compatible with Android and iOS devices, provided they support USB audio output.
Is the headband adjustable?
Yes, the Mission 425 features an adjustable headband to ensure a secure and comfortable fit for various head sizes.
Does this headset have active noise cancellation (ANC)?
No, this specific model features a noise-canceling microphone for your voice, but does not offer active noise cancellation for the speakers.
What is the purpose of the HP Poly Studio App?
The app is used for easy device management, including firmware updates and settings configuration.
Is the headset suitable for music listening?
While optimized for clear voice communication, it delivers 20 Hz to 20 KHz frequency response and can be used for casual music listening.
Does the cable include a volume control?
Yes, the headset features intuitive inline controls on the cable for managing call volume and other functions.
Troubleshooting
Headset is not recognized by the computer
Disconnect and reconnect the USB cable, ensuring the connection is secure. Try a different USB port or the included adapter.
Audio is cutting in and out during calls
Ensure the USB cable is not frayed or being pinched by furniture. Check that the connection is directly into the computer rather than a faulty USB hub.
Microphone volume is too low
Open your system's sound settings and ensure the input level for the headset is adjusted properly, and check for any active mute status on the inline controller.
Pros and Cons
Pros
- Reliable, latency-free wired audio connection
- Easy setup with included USB-C to USB-A adapter
- Lightweight and comfortable for all-day use
- AI-powered noise-canceling mic for professional calls
- Broad compatibility across major OS platforms
Cons
- Wired design limits physical mobility while on a call
- Does not include active noise cancellation for the user's ears
- Restricted to USB-connected devices only
Setup, Compatibility & Care
Setting up the Mission 425 is straightforward due to its plug-and-play nature. Simply connect the USB plug into your computer or mobile device; the system should automatically recognize the headset as your primary audio input and output device. If using a system that only has USB-A ports, utilize the included USB Type-C to USB Type-A adapter. For enhanced management and firmware updates, download the HP Poly Studio App. To care for your headset, clean the ear cushions periodically with a soft, slightly damp cloth. Avoid submerging the unit in water or using harsh chemicals. When not in use, store the headset in a dry environment and avoid tightly coiling the USB cable to prevent internal wire damage.