Microsoft Surface Pro 10 - Intel Core i7 - 16 GB - 256 GB - Grey

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Product Information

Full details

The Microsoft Surface Pro 10 for Business is a high-performance 2-in-1 device designed for professionals who need the portability of a tablet with the power of a laptop. It features the latest Intel Core Ultra 7 processor, integrated AI-driven tools, and 5G connectivity, making it ideal for mobile productivity and heavy multitasking. While it offers premium speed and a sleek design, users should note that the device requires a separate Type Cover keyboard purchase to achieve a full laptop typing experience.

All features

ColourGrey
RAM16 GB
Processor FamilyIntel Core i7
Internal Storage Capacity256 GB
ProcessorIntel Core
SeriesSurface Pro 10
Model Part NumberEP2-15040
BrandMicrosoft

Extended Product Information

FAQs

Can I upgrade the internal memory or storage?

No, the internal memory (LPDDR5x) and SSD storage are not user-upgradable.

Is the Surface Pro 10 keyboard included in the box?

Generally, the Surface Pro Keyboard is sold as a separate accessory.

Does this model support external monitors?

Yes, you can connect to external displays via the two USB4 Gen 3x2 ports.

How do I use the 5G connectivity?

The device supports both physical NanoSIM cards and eSIM technology. You can set this up through the cellular settings menu in Windows 11.

Is the charger included?

Yes, a 39W AC adapter is provided to charge the device via the Surface Connector or USB-C port.

Can this device run heavy design software?

Yes, with the Intel Core Ultra 7 and 16GB of RAM, it is well-suited for design software, though extremely heavy 3D rendering may benefit from a dedicated GPU.

Troubleshooting

Device is not connecting to the 5G network

Verify the NanoSIM or eSIM is correctly configured in Windows Settings and that you have an active data plan with your provider.

Screen touch is unresponsive

Clean the screen with a microfiber cloth and check for any debris. Ensure the latest firmware updates are installed via Windows Update.

Battery draining faster than expected

Adjust the power mode in Windows settings to 'Recommended' and check for background applications consuming high CPU usage in the Task Manager.

Pros and Cons

Pros

  • Extremely lightweight and portable form factor
  • High-speed performance with Intel Core Ultra 7 architecture
  • Future-proof connectivity via Wi-Fi 7 and 5G
  • Professional-grade security features for business use
  • Vibrant 120Hz high-resolution display

Cons

  • Keyboard and stylus usually sold separately
  • Fixed internal storage cannot be upgraded by the user
  • Premium pricing reflective of the professional-tier target audience

Setup, Compatibility & Care

Initial setup is streamlined via the Windows 11 Pro onboarding experience. Ensure you connect to a power source during the initial Windows updates to avoid battery depletion. The device is compatible with existing Surface Pro signature keyboards and docking stations using the Surface Connector or USB-C ports. For care, clean the screen only with a soft, lint-free microfiber cloth; avoid harsh chemicals or excessive pressure on the touch-sensitive Gorilla Glass. Keep the cooling vents at the top of the chassis clear of dust to maintain peak performance during intensive tasks.