Microsoft Surface Pro 10 - 16 GB RAM - 512 GB Storage - Intel Core i5 - Windows - Wi-Fi 6E - 13 Inch - Black
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Product Information
Full details
The Microsoft Surface Pro 10 for Business is designed for professionals needing a versatile 2-in-1 device that combines tablet portability with the power of a laptop. Its key benefit is enhanced productivity through its fast Intel Core processors, AI-driven tools, and commercial-grade security features. Note that to fully utilize all features, a Microsoft 365 subscription may be required.
All features
| Colour | Black |
|---|---|
| RAM | 16 GB |
| Processor Family | Intel Core i5 |
| WiFi Standard | Wi-Fi 6E |
| Internal Storage Capacity | 512 GB |
| Screen Size | 13 |
| OS | Windows |
| Processor | Intel Core |
| Series | Pro 10 |
| Model Part Number | ZDU-00021 |
| Brand | Microsoft |
Extended Product Information
FAQs
How do I update Windows?
Go to Settings > Windows Update and check for updates. Install any available updates.
How do I connect to Wi-Fi?
Click the Wi-Fi icon in the system tray and select your network. Enter the password if required.
How do I take a screenshot?
Press the Windows key + PrtScn key. The screenshot will be saved in the Pictures > Screenshots folder.
How do I adjust the screen brightness?
Use the brightness keys on the keyboard or in the Action Center.
What is the warranty period?
The Surface Pro 10 typically comes with a one-year limited hardware warranty. Check your product documentation for specific details.
How do I use Windows Hello?
Go to Settings > Accounts > Sign-in options and set up facial recognition or fingerprint login.
Can I expand the storage?
The storage is not expandable. Consider the storage configuration when purchasing.
Troubleshooting
Device won't turn on.
Check the power connection and ensure the device is charged. Try a different power outlet.
Poor Wi-Fi connection.
Ensure you are within range of your Wi-Fi router. Restart the Surface Pro 10 and your router. Update the Wi-Fi drivers.
Slow performance.
Close unnecessary applications. Free up storage space by deleting unwanted files. Run a virus scan.
Battery draining quickly.
Adjust the screen brightness, close unused apps, and enable battery saver mode.
Screen freezes or unresponsive.
Restart the device. Ensure the operating system and applications are up to date.
Pros and Cons
Pros
- Fast performance with Intel Core processors.
- Excellent security features including Windows Hello.
- Versatile 2-in-1 design for tablet and laptop use.
- Long battery life for extended use.
- Integrated AI tools to improve productivity.
Cons
- Requires a Microsoft 365 subscription for full feature utilization.
- Storage is not upgradeable.
- The keyboard and stylus are sold separately.
- Limited ports may require adapters.
Setup, Compatibility & Care
- Initial Setup: Upon turning on your Surface Pro 10, follow the on-screen instructions to set up your Windows account, connect to Wi-Fi, and personalize your device.
- Compatibility: It is compatible with a wide range of accessories, including the Surface Pro Keyboard and Surface Pen, available separately. Ensure you have the latest drivers installed to guarantee maximum compatibility and performance.
- Software: Ensure you have the latest version of Windows 11 Pro installed. Download and install software from the Microsoft Store or trusted sources.
- Care:
- Clean the screen with a soft, lint-free cloth.
- Avoid using harsh chemicals or abrasive materials.
- Protect the device from extreme temperatures and direct sunlight.
- Store in a safe place when not in use.
- Use a case or sleeve to protect it during transport.