EPOS Impact D 10 - Binaural Stereo
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Product Information
Full details
This EPOS Impact D 10 Binaural Stereo headset is designed for professionals who require premium audio clarity for calls and a reliable wireless connection. Its key benefit is enabling natural, clear conversations with its noise-cancelling microphone and EPOS Voice technology, while offering significant wireless freedom. A potential consideration is its focus on single-device connectivity per base station.
All features
| Colour | Black |
|---|---|
| Headphones Noise Cancellation | Passive |
| Series | Impact D 10 |
| Model Part Number | 1000995 |
| Brand | EPOS |
Extended Product Information
FAQs
What is 'Passive Noise Cancellation'?
Passive noise cancellation relies on the physical design of the headset, such as the earcups, to block out external noise. It does not use electronic means to reduce sound.
Can I connect the headset to two devices simultaneously?
The EPOS Impact D 10 base station is designed to connect to one device (either a desk phone or a PC/softphone) at a time.
How do I change the wearing style?
The headset comes with a default wearing style (e.g., headband). Additional accessories like ear hooks or optional neckbands can be attached or swapped according to your preference and comfort, as detailed in the user manual.
What is the range in a typical office environment?
In a typical office environment, the wireless range is up to 55 meters (approximately 180 feet).
How long does it take to fully charge the headset?
A full charge typically takes around 1 hour, providing up to 12 hours of talk time.
Does it come with a warranty?
EPOS products typically come with a standard manufacturer's warranty. Please refer to the product documentation or EPOS website for specific warranty terms and duration.
Troubleshooting
Headset not connecting to base station
Ensure the headset is properly seated on the charging base. Check that the base station is powered on. If issues persist, consult the user manual for re-pairing instructions.
No audio or poor audio quality
Verify that the headset is selected as the audio device in your PC's sound settings or on your desk phone. Check for any obstructions between the headset and base station. Ensure the headset is adequately charged.
Microphone is not working
Confirm the microphone is not muted on the headset or within your softphone application. Ensure the correct headset is selected in your audio settings.
Short battery life
Ensure the headset is fully charging on the base station. Avoid leaving the headset in extreme temperatures. Over time, battery capacity may naturally decrease.
Pros and Cons
Pros
- Exceptional audio quality for clear communication.
- Effective noise cancellation for a professional call environment.
- Generous wireless range and talk time.
- Comfortable and versatile wearing options.
- Simple plug-and-play setup.
Cons
- Limited to one device connection per base station.
- Passive noise cancellation may not be sufficient in extremely noisy environments.
- Focus on office/business use, less suited for casual listening.
Setup, Compatibility & Care
Setup
- Connect the base station to your desk phone or PC using the provided cable.
- Plug the base station into a power outlet.
- Ensure the headset is charged by placing it on the base station.
- The headset should automatically pair with the base station upon first use.
Compatibility
- Desk Phones: Compatible with most standard desk phones that support a headset connection.
- Softphones/PCs: Compatible with PCs and laptops running softphone applications (e.g., Microsoft Teams, Zoom, Skype for Business).
Care
- Cleaning: Wipe the headset and base station with a soft, dry or slightly damp cloth. Avoid abrasive cleaners.
- Storage: Store the headset on the base station when not in use to maintain charge and prevent damage.
- Battery: To preserve battery life, avoid prolonged exposure to extreme temperatures.