EPOS IMPACT D 10 Phone - EU II

The EPOS IMPACT D 10 is a premium wireless headset designed for professional office communication....

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Headphones Noise Cancellation

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Product Information

Full details

The EPOS IMPACT D 10 Phone - EU II is a premium monaural wireless DECT headset engineered for professionals who require crystal-clear voice communication throughout the workday. It is an ideal choice for office workers needing to manage desk phone calls with hands-free mobility and all-day comfort; however, potential users should note that this model is specifically designed for desk phone connectivity and lacks integrated active noise cancellation features.

All features

Headphones Noise CancellationNone
SeriesIMPACT D
Model Part Number1000994
BrandEpos

Extended Product Information

FAQs

Is the EPOS IMPACT D 10 compatible with softphones?

No, this specific model (1000994) is designed for connection to traditional desk phones.

Does this headset have active noise cancellation?

No, this model does not feature active noise cancellation technology.

How long does the battery last?

The headset is designed to support a full standard workday of communication on a single charge.

Can I wear this on either ear?

Yes, the IMPACT D 10 series is designed with an ergonomic form factor that can be adjusted for left or right ear preference.

What is the wireless range?

The DECT technology provides a significantly wider range than Bluetooth, allowing for mobility across most standard office environments.

Troubleshooting

Headset is not connecting to the base station

Ensure the headset is properly docked in the base and verify that the power adapter is securely plugged into an outlet.

Audio is faint or distorted

Adjust the volume settings on both the desk phone and the headset base station to find the optimal gain level.

Intermittent connection dropouts

Move closer to the base station to ensure you are within the effective DECT range and check for physical obstructions.

Pros and Cons

Pros

  • Professional-grade audio clarity
  • Ergonomic single-sided headset design
  • High-stability DECT wireless range
  • Robust build quality for long-term reliability

Cons

  • Does not include active noise cancellation
  • Not intended for use with computers or mobile devices
  • Monaural design may not suit noisy open-plan offices

Setup, Compatibility & Care

To set up the system, connect the base station to your desk phone's handset or headset port using the provided cables. Ensure the headset is fully seated in the charging cradle for the initial charge. For daily maintenance, keep the leatherette or foam earpad clean by wiping it with a dry, lint-free cloth. Avoid exposing the device to extreme humidity or liquid spills. Always dock the headset at the end of your shift to ensure it is charged for the next business day.