Laptop Samsung - 14" - 16 GB RAM - 512 GB SSD - Grey

The specific warranty period can vary by region and retailer. Typically, Samsung laptops come with a standard one-year manufacturer's warranty. Please refer to your purchase documentation or the Samsung website for exact details.

The Galaxy Book5 Pro features on-board LPDDR5x RAM, which is not user-upgradable. The SSD is typically user-replaceable, but it's recommended to consult the official service manual or contact Samsung support before attempting any hardware modifications.

Activate AI Select by pressing the dedicated Copilot key or by using the designated on-screen shortcut. Then, simply use your cursor or touch to trace an image, text, or QR code on your screen. The laptop will then provide relevant search results.

Wi-Fi 7 offers significantly higher speeds (up to 4.8x faster than Wi-Fi 6), lower latency, and improved capacity, allowing for more reliable and faster connections, especially in environments with many connected devices. It utilizes wider channels and more advanced modulation techniques.

The product information does not specify that a stylus is included with the Samsung Galaxy Book5 Pro. However, it does feature a touchscreen, making it compatible with active styluses that support Windows devices.

Samsung states an approximate autonomy of up to 21 hours for video playback. Real-world battery life will vary depending on usage patterns, screen brightness, and active applications, but it is designed for extended productivity.

The repairability index for this model is listed as 8.7 out of 10, indicating a high degree of repairability.

Yes, the two Thunderbolt 4 ports support DisplayPort Alternate Mode, allowing you to connect multiple high-resolution external monitors.

Ensure the AC adapter is securely connected to both the laptop and a working power outlet. Try a different outlet. If the battery is completely depleted, it may take a few minutes of charging before it can power on.

Verify that Wi-Fi 7 is supported by your router. Restart your router and modem. Ensure the laptop is within range of the Wi-Fi signal. Check for any software updates for the network adapter.

Restart the laptop. Ensure the screen is clean and free of debris. Check for any Windows updates, as display driver updates may resolve the issue. If the problem persists, contact support.

Confirm that Windows and Samsung software are up to date. Ensure your system meets the minimum requirements for the specific AI feature. Some AI features may require an internet connection or specific regional availability.

Check that Dolby Atmos is enabled in system audio settings. Ensure no physical obstructions are blocking the speakers. Restart the laptop. If the issue continues, check for audio driver updates.

Ensure both devices have Bluetooth and Wi-Fi enabled and are signed into their respective Samsung accounts. Make sure Quick Share is enabled on both devices and they are within range. Check device permissions for sharing.