Setup, Compatibility & Care
Because of the Hands-Free design, no initial setup is required; simply step into the heel to activate the internal mechanism. The shoes fit true to size, following standard UK sizing conventions for women. To clean your trainers, remove any loose debris from the soles and place them in the washing machine on a gentle, cold-water cycle. Always air dry the shoes away from direct heat sources, as high temperatures can damage the memory foam and adhesives. To maintain the integrity of the Heel Pillow, avoid crushing the back of the shoe when storing.