Swarovski Matrix Tennis bracelet - Green - Rhodium plated

It's best to gently wipe your bracelet with a soft, lint-free cloth after each wear to remove oils and residues. For a deeper clean, occasional gentle wiping with a damp cloth (and immediate drying) is sufficient, especially if you notice reduced sparkle.

While the bracelet is designed for 'again and again' wear, everyday use increases its exposure to wear and tear, chemicals, and potential impacts. For optimal longevity, it's recommended for regular wear but consider removing it for activities that might expose it to harsh conditions or physical stress.

Rhodium plating is a process where a thin layer of rhodium, a rare and precious metal from the platinum family, is applied over a base metal (like brass or silver). It's used to enhance the jewelry's luster, provide a brilliant white finish, and increase its resistance to tarnishing and scratches.

No, Swarovski jewelry is generally not water-resistant. Exposure to water, especially chlorinated water in pools or saltwater, can damage the crystals and the rhodium plating. Always remove your bracelet before swimming, showering, or engaging in water-based activities.

If a stone falls out, carefully collect it if possible. Contact Swarovski customer service or visit an authorized Swarovski store. They can advise on repair options, which may be covered under warranty depending on the cause and terms.

While the design is intricate, minimize snagging by being mindful when wearing it with delicate fabrics like lace or silk. You can also try wearing long sleeves over the bracelet to protect both the fabric and the jewelry when not on display.

Gently clean the bracelet using a soft, lint-free cloth. Residue from lotions, perfumes, or skin oils can accumulate on the stones and plating. Refer to the 'Care Instructions' for detailed cleaning steps.

Ensure there is no dirt or debris lodged in the clasp mechanism. If it's still stiff, try gently wiggling it open and closed a few times. Avoid forcing it, as this can cause damage. If the issue persists, professional jeweler assistance may be needed.

Handle the bracelet very carefully to avoid further loosening or loss of the stone. It is recommended to contact Swarovski customer service or a professional jeweler for repair. Do not attempt to fix it yourself, as this can cause irreparable damage.

This can occur over time due to wear or exposure to chemicals. Ensure you are following all care instructions, especially avoiding contact with harsh chemicals and perfumes. If the discoloration is significant, a professional replating service by a jeweler may be an option, though this is not typically covered under standard warranty for wear and tear.