Swarovski Matrix Tennis necklace - Blue - Rhodium plated

Gently clean your necklace with a soft, lint-free cloth after each wear. For a deeper clean, you can use a cloth slightly dampened with mild soap and water, then dry thoroughly immediately. Avoid harsh chemicals or abrasive materials.

Yes, the Swarovski Matrix Tennis necklace is designed for everyday wear, offering fluidity and vibrancy to enhance your daily outfits. However, for longevity, it's recommended to remove it during strenuous activities, showering, or swimming.

The necklace is not fully waterproof. Exposure to water, especially chlorinated or salt water, and harsh chemicals can damage the rhodium plating and stones. Always remove your necklace before swimming, showering, or using cleaning products.

Rhodium plating is a thin layer of rhodium, a precious metal, applied over other metals (like brass or silver in fashion jewelry) to provide a brilliant, durable, and tarnish-resistant finish. It gives the necklace its bright, silvery appearance.

No, the stones in the Swarovski Matrix Tennis necklace are Swarovski crystals, known for their precision cut and brilliant sparkle, not diamonds.

Store your necklace in its original box or a soft fabric pouch to prevent scratches, tangles, and exposure to air and moisture, which can accelerate tarnishing. Keep it separate from other jewelry.

Gently wipe the necklace with a soft, lint-free cloth. Ensure it's free of oils, lotions, or residue. If necessary, lightly dampen the cloth with mild soap and water, clean, and dry thoroughly immediately.

Carefully lay the necklace on a flat surface. Use two needles or tweezers to gently untangle knots, working slowly and patiently from the outside in. Avoid pulling forcefully.

Check if there's any debris in the clasp mechanism. If the clasp is bent, gently try to realign it. If it remains stiff or faulty, professional jewelry repair may be needed.

Stop wearing the necklace immediately to prevent further damage or loss of stones. Contact Swarovski customer service or a professional jeweler for repair. Do not attempt to fix it yourself.