Shop Alienware Wired Gaming Headset (AW520H) that supports Hi-Res certified drivers, Dolby Atmos a...Shop Alienware Wired Gaming Headset (AW520H) that supports Hi-Res certified drivers, Dolby Atmos and easy-to-adjust design. View all Alienware headsets at Dell.com. This AW520H-W-DEAM cartridge is filled with enough ink to print 4 pages at 5% coverage.
This guide is for gamers seeking an immersive audio experience with the Alienware AW520H headset. Offering Hi-Res certified drivers and Dolby Atmos, it delivers clear, positional audio, enhancing your gaming. Note that while the headset provides excellent sound quality, the wired connection may limit its use for some.
All features
Colour
White
Series
AW
Model Part Number
AW520H-W-DEAM
Brand
Alienware
Extended Product Information
FAQs
Does the AW520H support surround sound?
Yes, it supports Dolby Atmos, which provides spatial audio and a more immersive experience.
Can I use the headset with my PlayStation or Xbox?
Yes, you can use it with devices that have a 3.5mm audio jack. Some features may not be available when connected to consoles.
How do I adjust the RGB lighting?
You can customize the RGB lighting through the Alienware Command Center software.
What is the warranty period?
Warranty details can be found on the Dell or Alienware website.
How do I clean the headset?
Use a slightly damp cloth to wipe the earcups and headband. Avoid harsh chemicals.
Can I use the microphone for streaming?
Yes, the microphone is suitable for streaming, with AI-driven noise cancellation for clear voice capture.
Troubleshooting
No sound coming from the headset.
Ensure the headset is properly connected via USB or 3.5mm. Check the volume levels on the headset and your PC. Make sure the correct audio output device is selected in your system settings.
Microphone not working.
Check that the microphone is not muted and that the correct microphone is selected in your audio input settings. Ensure the microphone boom is correctly positioned near your mouth.
Poor audio quality.
Verify the audio source and the settings within the Alienware Command Center. Ensure that the drivers are up to date and Dolby Atmos is enabled if desired.
Headset is uncomfortable.
Adjust the suspension headband and the inner strap for a more comfortable fit. Ensure the earcups fully enclose your ears.
Pros and Cons
Pros
High-fidelity audio with Hi-Res certification.
Immersive spatial audio with Dolby Atmos.
Comfortable design for long gaming sessions.
Clear communication with AI-driven noise cancellation on the microphone.
Customizable RGB lighting through Alienware Command Center.
Versatile connectivity options with both USB and 3.5mm.
Cons
Wired design may limit mobility.
Requires a USB or 3.5mm connection, which may not be ideal for all devices.
The advanced features may require initial setup and configuration.
The microphone, while good, may not be on par with dedicated studio mics.
Some users may find the fit requires some adjustment to achieve optimal comfort.
Setup, Compatibility & Care
Connecting the Headset:
Connect the headset to your PC via USB or the 3.5mm audio jack.
For optimal performance, install the necessary drivers from the Alienware website.
Software Installation:
Install the Alienware Command Center to customize lighting and audio settings.
Ensure that Dolby Atmos is enabled in the software for spatial audio.
Compatibility:
The headset is compatible with Windows operating systems.
It also works with devices that support a 3.5mm audio connection.
Care Instructions:
Clean the earcups and headband with a slightly damp cloth.
Avoid using harsh chemicals or excessive moisture.
Store the headset in a cool, dry place when not in use.