Alienware WIRED GAMING HEADSET - Grey - AW520H
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Product Information
Full details
This guide is for gamers seeking an immersive audio experience with the Alienware AW520H headset. It provides rich, clear sound with Hi-Res certified drivers and Dolby Atmos spatial audio, enhancing your gameplay. Note that while the headset offers excellent audio quality, it requires a wired connection, which might limit mobility.
All features
| Colour | Grey |
|---|---|
| Series | AW520H |
| Model Part Number | AW520H-G-DEAM |
| Brand | Alienware |
Extended Product Information
FAQs
How do I adjust the volume?
Use the rotary volume control located on the earcup.
Does the headset support spatial audio?
Yes, it supports Dolby Atmos spatial audio.
Is the microphone detachable?
No, the microphone is a retractable boom mic.
What is the warranty period?
The warranty period is not specified in the given information.
Can I use this headset with a PlayStation or Xbox?
Yes, if the console has a 3.5mm audio jack.
How do I clean the earcups?
Use a slightly damp cloth to wipe the earcups. Avoid excessive moisture.
Does this headset have noise cancellation?
Yes, it has AI-driven noise cancellation on the microphone.
What is the frequency response of the headphones?
The headphone frequency is 20 - 40000 Hz.
Troubleshooting
No sound coming from the headset.
Ensure the headset is properly connected via USB or 3.5 mm. Check your sound settings to confirm the AW520H is selected as the default playback device. Verify the volume is not muted on the headset or in your system.
Microphone not working.
Make sure the microphone is not muted. Check the input device settings in your operating system and game to ensure the AW520H microphone is selected. Check the microphone boom is correctly positioned.
Poor audio quality.
Ensure the drivers are up to date. Adjust the equalizer settings in your sound settings or the Alienware Command Center. Make sure the 3.5 mm cable is fully inserted or try a different USB port.
Headset is uncomfortable after long use.
Adjust the headband and earcups to find a comfortable fit. Take breaks during extended gaming sessions to prevent fatigue.
Pros and Cons
Pros
- High-fidelity audio with Hi-Res certified drivers.
- Immersive spatial audio powered by Dolby Atmos.
- Effective AI-driven noise cancellation for clear communication.
- Comfortable design with memory foam ear pads and adjustable headband.
- Lightweight build for extended gaming sessions.
- Versatile connectivity options with USB and 3.5 mm.
Cons
- Wired connection may limit movement.
- Requires a USB or 3.5mm connection.
- May not be ideal for users who prefer wireless headsets.
- The retractable boom mic may need occasional adjustment.
- No active noise cancellation.
- May be expensive
Setup, Compatibility & Care
Setup
- Connect via USB: Plug the USB connector into your PC. The headset should automatically install the necessary drivers.
- Connect via 3.5 mm: Plug the 3.5 mm connector into your device's audio port.
- Configure Audio: Go to your operating system's sound settings and select the Alienware AW520H as your default audio device.
- Install Alienware Command Center: If you want to customize the RGB lighting, download and install the Alienware Command Center from the Alienware support website.
Compatibility
The Alienware AW520H is compatible with:
- PC
- Devices with a 3.5 mm audio jack.
Care
- Cleaning: Use a slightly damp cloth to wipe down the earcups and headband. Do not use harsh chemicals or excessive moisture.
- Storage: Store the headset in a cool, dry place when not in use.
- Cable: Handle the cable with care to prevent damage. Avoid sharp bends and pulls.