Levoit Smart Air Purifier - White

It is recommended to replace the combined HEPA and Activated-Carbon filter every 8 to 12 months. The VeSync app can help you monitor the remaining filter life. The washable pre-filter, however, should be cleaned more regularly.

No, the True HEPA and Activated-Carbon filter is not washable and must be replaced. Only the outermost pre-filter is designed to be washed.

CADR stands for Clean Air Delivery Rate, which indicates how quickly an air purifier removes pollutants from a room. A CADR of 243 m³/h means the purifier can deliver 243 cubic meters of clean air per hour, making it efficient for larger spaces.

In Sleep Mode, the air purifier operates at a very low noise level of just 23dB, which is quieter than a whisper. Combined with the light sensor that turns off display lights, it ensures an undisturbed sleeping environment.

Yes, it is very pet owner friendly. It features a unique Pet Mode (accessible via the VeSync app) and a U-shaped air intake specifically designed to effectively capture pet hair and large particles, alongside its HEPA filter for dander and activated carbon for odors.

Yes, through the VeSync app on your smartphone, you can control the air purifier remotely from anywhere with an internet connection. This includes turning it on/off, changing settings, setting schedules, and monitoring air quality.

The system removes 99.97% of 0.3 micron particles. This includes common allergens like pollen and pet dander (HEPA filter), as well as odors and smoke (Activated-Carbon filter), and larger particles like dust and pet hair (washable pre-filter).

Yes, Levoit offers a free 2-year warranty and lifetime customer service for this product, providing peace of mind for your purchase.

Ensure the power cord is securely plugged into both the unit and a working electrical outlet. Check if the bottom cover, which secures the filters, is properly twisted and locked into place, as a safety feature prevents operation if it's loose.

First, check the air filter for excessive dust or blockages. Clean the washable pre-filter if it's dirty. If the main HEPA and Activated-Carbon filter has been in use for 8-12 months, it likely needs replacement. Also, ensure the purifier is placed in a suitable location, not obstructed by furniture or walls, and is correctly sized for the room.

Verify that your air purifier is properly connected to your home's 2.4GHz Wi-Fi network and that the VeSync app is updated to the latest version. For voice assistant integration, ensure the Levoit skill/action is enabled in the Alexa or Google Home app and that your accounts are linked correctly. Try restarting your router and the purifier.

Dust or debris might be covering the air quality sensor inlet. Gently clean the sensor area, usually located on the side or back of the unit, with a soft brush or a cotton swab. Allow some time for the sensor to recalibrate after cleaning or if there's a sudden change in air quality.