HP Laptop - 17.3" HD+ - 16 GB RAM - 1 TB Storage - AMD Ryzen 5 - Silver
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Product Information
Full details
This HP 17.3" HD+ touchscreen laptop is designed for users seeking a large-screen experience with smooth performance for everyday tasks like work, entertainment, and online learning. Powered by an AMD Ryzen 5 7430U processor and featuring 16 GB of RAM and a 1 TB storage drive, it offers a balance of speed and capacity. A key benefit is its spacious display and efficient processor, though the HD+ resolution may not be ideal for users requiring ultra-high detail for professional graphics work.
All features
| Colour | Silver |
|---|---|
| Resolution | HD+ |
| RAM | 16 GB |
| Processor Family | AMD Ryzen 5 |
| WiFi Standard | Wi-Fi 6 |
| Internal Storage Capacity | 1 TB |
| Screen Size | 17 |
| Display Type | HD+ |
| OS | Windows |
| Processor | AMD Ryzen |
| Model Part Number | 198990687551 |
| Brand | HP |
Extended Product Information
FAQs
What is the resolution of the 17.3" display?
The display has an HD+ resolution. Specific pixel count is not provided in the product data, but it is lower than Full HD (1920x1080).
Can I upgrade the RAM or storage on this laptop?
While the product description notes it's an 'Upgraded' model, further details on user-serviceability for RAM and storage upgrades are not provided. Typically, laptops in this class may have some upgrade potential, but it is recommended to consult official HP documentation or a professional technician.
What version of Windows does this laptop come with?
The laptop comes with Windows. The specific version (e.g., Home or Pro) is not detailed in the provided product information, but it is implied to be a standard Windows installation.
Is this laptop suitable for gaming?
This laptop is designed for general productivity and entertainment. The AMD Ryzen 5 processor and integrated graphics are suitable for casual games or older titles, but it is not optimized for demanding modern gaming.
What is the warranty period for this laptop?
Warranty information is not provided in the product details. Please refer to the point of purchase or HP's official website for warranty specifics.
Does it include a backlit keyboard?
Information regarding a backlit keyboard is not specified in the product description.
What is the battery life like?
Specific battery life estimates are not provided. Battery performance varies based on usage, settings, and other factors.
Troubleshooting
Laptop does not power on
Ensure the AC adapter is securely connected to both the laptop and a working power outlet. Press and hold the power button for 10-15 seconds. If the issue persists, try a different power outlet.
Wi-Fi connection is unstable or slow
Restart your router and modem. Ensure your laptop is within range of the Wi-Fi signal. Check if Wi-Fi 6 is supported by your router for optimal performance. Update your Wi-Fi drivers through Windows Update or HP Support Assistant.
Screen is dim or flickering
Check the screen brightness settings in Windows. Ensure the power adapter is connected, as battery power may limit brightness. If flickering occurs, check for updated display drivers.
Touchscreen is unresponsive
Restart the laptop. Ensure the screen is clean and free of debris. Check Device Manager for any errors related to the Human Interface Devices (HID) - specifically the touch screen driver. Reinstall or update the driver if necessary.
Pros and Cons
Pros
- Large screen size ideal for multitasking and media consumption.
- Generous 1 TB storage capacity for files and applications.
- Modern Wi-Fi 6 for faster and more stable wireless connections.
- Touchscreen functionality for intuitive navigation.
- Capable AMD Ryzen 5 processor for everyday computing needs.
Cons
- HD+ display resolution may lack the fine detail required for professional design or video editing.
- As this is an upgraded model, the original seal has been opened.
- Processor may not be sufficient for demanding tasks like high-end gaming or intensive video rendering.
- Specific RAM and storage configurations are fixed, limiting upgradeability without opening the device.
Setup, Compatibility & Care
Initial Setup:
- Upon first boot, follow the on-screen prompts to set up your Windows operating system, including connecting to a Wi-Fi network, creating or signing into a Microsoft account, and configuring privacy settings.
- Allow Windows to complete any initial updates. This may require a restart.
- Install your preferred applications and log in to your accounts.
Compatibility:
- Operating System: Ships with Windows, ensuring compatibility with a vast range of software and peripherals.
- Connectivity: Features USB ports (type unspecified in product data) and an HDMI port for external displays and devices. Wi-Fi 6 provides broad compatibility with modern wireless routers.
Care Instructions:
- Cleaning the Display: Use a soft, lint-free microfiber cloth. For stubborn marks, lightly dampen the cloth with water or an approved screen cleaner. *Never spray liquid directly onto the screen*.
- Cleaning the Keyboard and Body: Wipe down with a slightly damp cloth. Avoid harsh chemicals or abrasive materials.
- Ventilation: Ensure the laptop's ventilation ports are not obstructed to prevent overheating. Avoid placing the laptop on soft surfaces like blankets for extended periods.
- Power Adapter: Use only the provided HP power adapter to charge the device.