HP - 17.3" HD+ Touchscreen Laptop - AMD Ryzen 5 - 16 GB RAM - 2 TB SSD - Windows - Silver
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Product Information
Full details
This HP 17.3" HD+ touchscreen laptop is designed for users seeking a large-screen experience with solid performance for everyday tasks, work, and online learning. Powered by an AMD Ryzen 5 7430U processor and AMD Radeon Graphics, it offers smooth multitasking and a responsive touch interface. A potential caveat is the HD+ display resolution, which may not be ideal for users requiring the highest detail for professional graphic work. Key features include a spacious 2 TB SSD, 16 GB of RAM, Wi-Fi 6 connectivity, and a numeric keypad.
All features
| Colour | Silver |
|---|---|
| Resolution | HD+ |
| RAM | 16 GB |
| Processor Family | AMD Ryzen 5 |
| WiFi Standard | Wi-Fi 6 |
| Internal Storage Capacity | 2 TB |
| Screen Size | 17 |
| Display Type | HD+ |
| OS | Windows |
| Processor | AMD Ryzen |
| Model Part Number | 198990687551 |
| Brand | HP |
Extended Product Information
FAQs
What is the display resolution of this laptop?
This laptop features an HD+ display resolution on its 17.3-inch screen.
Can this laptop be used for gaming?
The AMD Ryzen 5 processor and integrated graphics are suitable for casual gaming and older titles. For demanding modern games, performance may be limited.
What version of Windows does this laptop come with?
The product description indicates it comes with Windows. Specific version details should be confirmed with the retailer.
How much storage space is available?
The laptop is equipped with a 2 TB Solid State Drive (SSD), providing ample storage for files and applications.
What are the benefits of Wi-Fi 6?
Wi-Fi 6 offers faster speeds, reduced latency, and improved network efficiency compared to older Wi-Fi standards, especially in environments with many connected devices.
Is the RAM upgradeable?
RAM upgradeability varies by model. It is recommended to check the specific service manual for this HP model or consult with HP support for details.
What is the warranty period for this laptop?
Warranty information typically varies by retailer and region. Please refer to the product documentation or the retailer's sales page for specific warranty details.
Troubleshooting
Laptop will not power on.
Ensure the power adapter is securely connected to both the laptop and a working wall outlet. Try a different outlet. If the battery is depleted, charge it for at least 30 minutes before attempting to power on.
Slow performance or freezing.
Close unnecessary applications. Restart the laptop. Check for Windows updates and driver updates. Ensure the laptop's ventilation is not blocked.
Touchscreen is unresponsive.
Restart the laptop. Ensure the screen is clean. Check Device Manager for any errors related to the HID-compliant touch screen driver. You may need to update or reinstall the driver.
Wi-Fi connection is unstable or slow.
Restart your router and modem. Ensure you are within range of the Wi-Fi signal. Update your Wi-Fi drivers. Verify that your network supports Wi-Fi 6 for optimal speeds.
Poor webcam quality.
Ensure the webcam lens is clean. Check lighting conditions in your environment. Update webcam drivers via Device Manager.
Pros and Cons
Pros
- Large 17.3-inch display provides ample screen real estate.
- Touchscreen functionality offers intuitive navigation and interaction.
- 2 TB SSD provides substantial storage and fast data access.
- AMD Ryzen 5 processor offers good performance for daily tasks.
- Wi-Fi 6 ensures fast and stable wireless connectivity.
- Numeric keypad enhances productivity for data-intensive work.
Cons
- HD+ display resolution may not be sufficient for highly detailed visual work.
- Graphics capabilities are suitable for general use, not demanding gaming or professional rendering.
- As an upgraded unit, the seal is opened, which might be a concern for some buyers.
- Operating system is Windows, which might require specific software or driver considerations.
Setup, Compatibility & Care
Initial Setup:
- Unpack the laptop and connect the power adapter.
- Press the power button to turn on the device.
- Follow the on-screen prompts to complete the Windows setup, including connecting to your Wi-Fi network (preferably using the Wi-Fi 6 standard for optimal performance).
- Install any essential software and updates.
Compatibility:
This laptop runs Windows and supports a wide range of software and peripherals. Ensure that any external devices or software you intend to use are compatible with Windows 10 or Windows 11 (depending on the version pre-installed).
Care Instructions:
- Cleaning the Screen: Use a soft, lint-free microfiber cloth. For stubborn smudges, slightly dampen the cloth with water or a screen-safe cleaning solution. Avoid spraying liquid directly onto the screen.
- Cleaning the Keyboard and Body: Wipe down the exterior and keyboard with a slightly damp cloth. Ensure the device is powered off and unplugged before cleaning.
- Ventilation: Keep the laptop's ventilation ports clear of obstructions to prevent overheating. Avoid placing the laptop on soft surfaces like blankets for extended periods.
- Storage: When storing the laptop for extended periods, ensure it is powered off and in a cool, dry environment.