Sony WH-1000XM5 Wireless Noise-Canceling Over-Ear Headphones - Silver

Turn on the headphones and enable Bluetooth on your device. Select the headphones from the available devices list to pair.

You can adjust the noise cancellation level using the Sony Headphones Connect app on your smartphone or tablet.

The headphones offer up to 30 hours of battery life with noise cancellation enabled and up to 40 hours with noise cancellation disabled.

Yes, the WH-1000XM5 headphones have built-in microphones for clear and crisp phone calls.

Gently wipe the headphones with a soft, dry cloth. Avoid using harsh chemicals or excessive moisture.

The warranty information can be found on the product packaging or on the Sony website.

Yes, the WH-1000XM5 headphones support high-resolution audio.

Ensure the headphones are charged. If they still won't turn on, try resetting them by pressing the power button and the custom button simultaneously.

Make sure the headphones are properly connected to your device. Try adjusting the EQ settings in the Sony Headphones Connect app. Also, ensure the source audio is of high quality.

Ensure that the noise cancellation is enabled in the app. Clean the microphone openings on the headphones. Try resetting the headphones to factory settings.

Make sure Bluetooth is enabled on your device. Move the headphones closer to your device and try pairing them again. If problems persist, try forgetting and re-pairing the headphones in your device's Bluetooth settings.