Milano Neva Heated Towel Rail - Anthracite
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Product Information
Full details
The Milano Neva Heated Towel Rail in Anthracite is designed for homeowners seeking a modern and functional addition to their bathroom. Its key benefit is providing warm, dry towels with a stylish aesthetic. A primary consideration is that installation requires hard-wiring by a qualified electrician. This electric heated towel rail features a durable steel construction, an anti-rust and anti-noise solution, and an IP64 rating for flexible placement.
All features
| Colour | Grey |
|---|---|
| Model Part Number | HTRMC050160AE |
| Brand | Milano |
Extended Product Information
FAQs
Does this towel rail come with a thermostat?
The Milano Neva Heated Towel Rail comes with a self-regulating heating element. An external thermostat is not included but can be added by your electrician during installation for enhanced temperature control.
What type of power connection does it require?
This is an electric heated towel rail that requires hard-wiring directly into your home's electrical system by a qualified electrician.
What is the purpose of the glycol solution?
The glycol-based solution inside the towel rail prevents rust, limescale, and noise. It also provides anti-freeze and anti-corrosion properties, ensuring the longevity and quiet operation of the unit.
Can I install this towel rail myself?
No, due to the electrical nature of the product, installation must be carried out by a trained and qualified electrician.
What is the warranty period?
The Milano Neva Heated Towel Rail comes with a 10-year guarantee on the towel rail itself and a 2-year guarantee on the heating element.
How should I clean the anthracite finish?
Clean the towel rail using a soft, damp cloth. Avoid using abrasive cleaning products or solvents to protect the powder-coated finish.
What does the IP64 rating mean for installation?
The IP64 rating indicates that the unit is protected against dust ingress and splashing water from any direction, allowing for more flexible and safe installation in bathroom areas prone to moisture.
Troubleshooting
Towel rail not heating
Ensure the unit is properly hard-wired and the power supply is active. Check the circuit breaker. If the issue persists, contact a qualified electrician.
Towel rail making noise
The internal glycol solution is designed to prevent noise. If unusual noises occur, it may indicate an issue with the filling or element. Contact customer support or a qualified technician.
Visible rust or leaks
The pre-filled solution prevents rust. If rust or leaks are observed, turn off the power immediately and contact customer support. This may indicate a breach in the unit's seal.
Exterior finish is damaged
Clean gently with a damp, soft cloth. Avoid abrasive cleaners. For significant damage, professional assessment may be required.
Pros and Cons
Pros
- Enhances bathroom aesthetics with a modern anthracite finish.
- Built with durable, thick steel for long-term use.
- Includes a pre-filled solution that protects against rust, limescale, and noise.
- Offers flexible installation due to its IP64 rating.
- Comes with a substantial 10-year warranty on the rail.
Cons
- Requires professional hard-wiring installation by an electrician.
- An external thermostat is not included but can be added for temperature control.
- The heating element is self-regulating, which might limit precise temperature settings without an external thermostat.
Setup, Compatibility & Care
Setup:
Installation of the Milano Neva Heated Towel Rail requires hard-wiring by a trained and qualified electrician. This is crucial for safety and to ensure the unit functions correctly. The heating element is self-regulating, but for precise temperature control, an external thermostat can be integrated during the installation process.
Compatibility:
This electric heated towel rail is designed for direct electrical connection. It is compatible with standard household electrical systems. The unit is pre-filled and sealed, requiring no user intervention after installation beyond basic care.
Care:
To maintain the anthracite finish, clean the towel rail with a soft, damp cloth. Avoid using abrasive cleaners or harsh chemicals, as these can damage the powder coating. Regularly inspect the unit for any signs of wear or damage. The internal glycol solution requires no maintenance.