Milano Neva Electric Heated Towel Rail - Silver
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Product Information
Full details
This electric heated towel rail is designed for homeowners seeking a modern, elegant, and functional addition to their bathroom. Its key benefit is providing consistently warm towels with a sleek, space-saving design. A potential caveat is the need for electrical installation, which may require professional assistance. The Milano Neva boasts a premium steel construction with a high-quality chrome finish, an IP64-rated heating element for safe installation near water sources, and is pre-filled with a specialized glycol solution to prevent rust, limescale, and noise.
All features
| Colour | Silver |
|---|---|
| Model Part Number | HTRMC060160CE |
| Brand | Milano |
Extended Product Information
FAQs
What is the power rating of the heating element?
The Milano Neva electric heated towel rail is equipped with a 600W Rotfil Heating Element.
Can I install this towel rail near my shower?
Yes, the heating element is IP64 rated, offering a high level of protection against dust and water, making it suitable for installation near showers or baths. However, professional electrical installation is required.
Does the towel rail need to be refilled with water or fluid?
No, the towel rail comes pre-filled with a specialized glycol-based heating solution that is designed to be maintenance-free, eliminating the need for refilling.
What is the warranty period for this product?
The towel rail itself comes with a 10-year guarantee, while the Rotfil Heating Element has a 2-year guarantee.
How do I clean and maintain the chrome finish?
Wipe with a soft, damp cloth and mild, non-abrasive soap if necessary. Always dry thoroughly with a soft cloth. Avoid abrasive cleaners.
What are the exact dimensions of the towel rail?
The dimensions are 1600mm in height, 600mm in width, and 30mm in depth.
Is this towel rail suitable for heating the entire bathroom?
This product is primarily designed for warming and drying towels. While it contributes some warmth, it is not intended as a primary source for heating a whole bathroom.
Troubleshooting
Towel rail is not heating up.
Check that the towel rail is switched on at the power source. Ensure the electrical connection is secure and has not been tripped at the consumer unit. If the issue persists, contact a qualified electrician for further inspection.
Heating is uneven across the rails.
Ensure towels are not packed too tightly, which can impede heat circulation. If the problem persists, the internal glycol solution may need checking by a professional.
The towel rail is making noise.
The pre-filled glycol solution is designed to minimize noise. If you hear significant gurgling or hissing, there might be an issue with the heating element or air in the system. Contact customer support or a qualified technician.
Chrome finish appears dull or stained.
Clean the surface with a soft, damp cloth and a mild, non-abrasive cleaning solution. Dry thoroughly with a soft cloth. Avoid harsh chemicals or abrasive materials.
Pros and Cons
Pros
- Provides consistently warm and dry towels.
- Sleek, modern design enhances bathroom aesthetics.
- Durable construction with high-quality materials.
- Safe for installation near water sources due to IP64 rating.
- Quiet operation thanks to the pre-filled glycol solution.
Cons
- Requires electrical installation, which may necessitate a qualified electrician.
- The primary function is towel warming; it's not designed as a primary room heater.
- Dimensions (1600mm x 600mm) require sufficient wall space.
Setup, Compatibility & Care Instructions
Setup:
- Mounting: Securely mount the towel rail to the wall using appropriate fixings for your wall type (not included). Ensure it is level.
- Electrical Connection: The heated towel rail requires a connection to your home's electrical supply. It is strongly recommended that this installation be performed by a qualified electrician to ensure safety and compliance with local regulations. The IP64-rated Rotfil heating element will be connected during this process.
Compatibility:
- Electrical Supply: Requires a standard mains electrical connection. The heating element is rated for typical household voltages.
- Bathroom Zones: The IP64 rating allows for installation in bathroom zones 1 and 2 (near water sources), but always consult with your electrician regarding specific placement and safety.
Care:
- Cleaning: To maintain the chrome finish, regularly wipe the towel rail with a soft, damp cloth. Avoid abrasive cleaners or scouring pads, as they can scratch the surface. For stubborn marks, use a mild, non-abrasive soap solution and rinse thoroughly with clean water, then dry with a soft cloth.
- Internal Maintenance: The towel rail is pre-filled with a glycol solution and is designed to be maintenance-free regarding the heating fluid. Do not attempt to open or drain the unit.