Tefal X-CLEAN 2 Cordless 2-in-1 Wet & Dry Vacuum Mop - Grey, Silver

It is recommended to use only plain water or Tefal-approved cleaning solutions. Using harsh chemicals or detergents not specified for this appliance can damage the internal components and void the warranty.

Replacement frequency depends on usage. Typically, filters should be checked regularly and replaced every 6-12 months. Extra rollers are provided, and they should be replaced when visibly worn or damaged.

The unit provides up to 35 minutes of cleaning autonomy on a full charge, depending on the selected cleaning mode (ECO/MAX).

Yes, it is designed to handle wet messes effectively due to its 2-in-1 wet and dry vacuuming capability. Ensure the dirty water tank is emptied promptly after cleaning up significant spills.

Tefal commits to making the product repairable at a fair price for 15 years. This involves having a network of repair centers and making spare parts available to ensure the product's longevity.

The dirty water tank and the roller can be rinsed and washed. Refer to the 'Care' section and user manual for specific instructions on cleaning these components.

Ensure the battery is charged. Check that the battery is properly connected. If the issue persists, contact customer support.

Check if the dirty water tank is full or the clean water tank is empty. Clean the roller and filter for blockages. Ensure the edge cleaning brushes are free of debris.

Verify that the water tanks are correctly installed and sealed. Check seals for any damage. Do not overfill the clean water tank.

Ensure there is sufficient clean water in the tank. Check for any debris obstructing the roller or cleaning mechanism. Restart the unit and try the cycle again.

Empty and thoroughly clean the dirty water tank. Run the self-cleaning cycle with fresh water. Ensure the roller is completely dry before storage.