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The Jabra Engage 40 is a professional-grade wired stereo headset engineered specifically for call centers and high-volume office environments where crystal-clear communication and long-term comfort are paramount. It offers an advanced dual-microphone system, professional-grade hearing protection, and real-time call insights via Engage+ software to improve agent performance. While it delivers exceptional audio quality and durability, it is a wired device that requires a USB-C connection, which may limit mobility for those preferring wireless freedom.
| Colour | Black |
|---|---|
| Headphones Noise Cancellation | Active |
| Series | Engage 40 |
| Model Part Number | 4099-419-299 |
| Brand | Jabra |
No, the Jabra Engage 40 is a professional wired headset that uses a USB-C connection.
The headset is designed for use with computers via USB-C; it may not be compatible with mobile phones unless they feature a powered USB-C port that supports external audio devices.
Jabra provides a three-year warranty for the Engage 40, reflecting its durable, professional-grade construction.
Yes, there are specific variants of the Engage 40 certified for Microsoft Teams, and it functions well with other UC platforms as well.
The busy light activates automatically when you are on an active call on most supported UC platforms.
The inline controller allows you to answer/end calls, adjust volume, and mute your microphone quickly without needing to use your computer screen.
Ensure the headset is selected as the default playback and recording device in your computer sound settings and within your UC application.
Verify that the latest version of the Jabra Engage+ software is installed and that the headset firmware is up to date via the application.
Check your system microphone gain settings and ensure the boom arm is positioned correctly near the corner of your mouth.
Setup is straightforward: simply connect the USB-C cable directly to your computer or supported workstation. If you are using the headset for professional UC applications, ensure you download the Engage+ software from the Jabra website to enable real-time insights and button customization.
Compatibility: The Engage 40 is certified for major platforms, including Zoom, Google Meet, and works with Chromebook. It is designed to work seamlessly with professional call center platforms such as Genesys Cloud CX, NICE CXone, and Amazon Connect.
Care Instructions:
