Traditional Medallion Woven Rug - Melrose - Grey

Heatset Polypropylene refers to a manufacturing process where the polypropylene fibers are heat-treated. This process 'sets' the twist of the yarn, making it more durable, resilient to crushing, and helping the rug maintain its shape and texture over time. It also enhances stain resistance.

Yes, absolutely. The Traditional Medallion Rug is made from hardwearing and easy-to-clean 100% Heatset Polypropylene, making it highly durable and stain-resistant. This makes it an excellent choice for active households with pets or children, as it can withstand frequent use and is simple to clean up spills and dirt.

No, this rug is specifically designed for indoor use only. Its materials and construction are optimized for indoor environments and may not withstand outdoor elements like prolonged moisture, sunlight, or extreme temperatures.

GSM stands for 'grams per square metre' and is a measure of the rug's density or weight. A higher GSM generally indicates a denser pile, which often translates to a more durable, plush, and higher-quality rug. 2150gsm is considered a substantial weight, suggesting good quality and feel for this type of rug.

While not strictly mandatory for all surfaces, using a 'Rug Grip Hold' or a good quality rug pad is strongly recommended, especially on smooth floors like hardwood, tile, or laminate. It provides several benefits: preventing the rug from slipping (enhancing safety), reducing wear and tear on the rug and the floor, and keeping the rug flat and wrinkle-free.

For optimal maintenance and to prolong the life of your rug, it's recommended to vacuum regularly, at least once a week for general areas and more frequently for high-traffic zones or homes with pets and children. This helps prevent dirt and grit from settling deep into the fibers, which can cause premature wear.

This is a common issue for rugs on hard surfaces. It is strongly recommended to place a 'Rug Grip Hold' or a non-slip rug pad underneath the rug. This will anchor the rug firmly to the floor, preventing slips and improving safety.

After unrolling, it's normal for rugs to have temporary creases. Allow the rug to lie flat for several days. You can also try placing heavy objects (like books) on the creased areas overnight, or reverse roll the rug for a short period before laying it flat again.

Immediately blot the spill with a clean, dry white cloth or paper towel. Do not rub, as this can push the stain deeper into the fibers. For stubborn stains, use a small amount of mild surface shampoo mixed with water, apply to a clean cloth, and blot the stained area. Rinse with a damp cloth and blot dry. Always test any cleaning solution on an inconspicuous area first.

Some shedding, particularly with new rugs, is normal as loose fibers from the manufacturing process work their way out. Regular vacuuming (without a beater bar) should help reduce shedding over time. If shedding is excessive or persistent, please contact customer support.

Ensure the rug is not exposed to prolonged direct sunlight, which can cause colours to fade. Regularly vacuuming can also help remove surface dust that might dull the appearance. For deeper cleaning, a professional rug cleaning service may restore vibrancy. If the rug is in a sunny spot, consider rotating it periodically.