Bose QuietComfort Ultra Earbuds - Gold - Active Noise Cancellation

CustomTune technology is a feature that analyzes your unique ear canal and adapts the audio performance specifically for you, delivering personalized sound that is optimized for clarity and depth.

Bose Immersive Audio creates a more spacious and lifelike sound experience. It processes audio to give you the sensation that sound is coming from outside your head, creating a wider and more engaging soundstage.

The earbuds provide up to 6 hours of listening time on a single charge. The included wireless charging case holds three additional charges, extending your total listening time to approximately 24 hours.

Yes, the earbuds feature Bluetooth multipoint connectivity, allowing you to connect to two Bluetooth devices at once and seamlessly switch between them.

For optimal noise cancellation, it is crucial to achieve a proper and secure seal in your ear canal. Experiment with the different eartip and stability band sizes provided to find the best fit for your ears.

Yes, the earbuds are equipped with noise-rejecting microphones and AI-based background noise suppression to ensure clear calls, even in noisy environments.

Software updates are delivered through the Bose app. Connect your earbuds to the app and it will notify you of any available updates, which you can then install to ensure optimal performance and new features.

Ensure the earbuds are in the charging case with the lid open to activate pairing mode. Check that Bluetooth is enabled on your device. If issues persist, try forgetting the device in your Bluetooth settings and re-pairing, or restart your device.

Ensure you have selected the correct eartips and stability bands to achieve a secure and airtight seal in your ear canal. A poor fit significantly impacts ANC performance. Also, check the Bose app to ensure ANC is enabled and set to your desired level.

Verify that the earbuds are properly seated in your ears. Ensure there's no obstruction blocking the microphones. If in a very noisy environment, the AI-based background noise suppression should activate, but in some extreme cases, moving to a quieter location may help.

Confirm that the earbuds and charging case are fully charged. Using power-intensive features like Bose Immersive Audio continuously will consume more battery. Adjusting ANC levels or disabling Immersive Audio when not needed can extend playback time. Check the Bose app for detailed battery status.

Perform the CustomTune calibration process again through the Bose app to ensure personalized audio is optimized for your ears. Experiment with different eartip sizes to confirm a proper seal, which is critical for consistent sound delivery.