Bose QuietComfort Ultra Earbuds - Active Noise Cancellation - Purple

Experience premium sound with the Bose QuietComfort Ultra Earbuds. Featuring world-class active no...

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Product Information

Full details

The Bose QuietComfort Ultra Earbuds are designed for commuters, travelers, and audiophiles seeking a premium, personalized sound experience through industry-leading noise cancellation. By utilizing CustomTune technology and Bose Immersive Audio, these earbuds provide a tailored acoustic profile and a spacious soundstage that makes music feel lifelike. While these earbuds offer exceptional sound quality and comfort, users should note that achieving the perfect fit requires testing different sizes of the provided silicone eartips and stability bands.

All features

ColourPurple
Headphones Noise CancellationActive
SeriesQuietComfort Ultra
Model Part Number896637-0050 K
BrandBose

Extended Product Information

FAQs

Can I use just one earbud at a time?

Yes, the QuietComfort Ultra Earbuds support independent use, allowing you to use either the left or right earbud for calls or listening.

Are these earbuds waterproof?

They are designed to be sweat and weather resistant, but they should not be submerged in water or worn while swimming.

How do I update the firmware?

Firmware updates are managed automatically through the Bose Music app when the earbuds are connected to your device.

Does it support wireless charging?

The charging case supports standard USB-C wired charging; please check your specific bundle if a wireless charging cover is included.

What is the battery life?

The earbuds provide several hours of continuous playback, with the charging case offering multiple additional charges for extended use throughout the day.

Troubleshooting

Earbuds will not pair with my phone

Place both earbuds in the charging case with the lid open, then press and hold the button on the back of the case until the status light blinks blue to enter pairing mode.

Audio sounds unbalanced in one ear

Check the Bose Music app to ensure no audio balance settings have been adjusted, and verify that the eartip size is consistent for both ears.

Touch controls are unresponsive

Ensure your fingers are clean and dry, and verify in the app settings that touch controls have not been disabled.

Pros and Cons

Pros

  • World-class active noise cancellation
  • Highly personalized audio via CustomTune
  • Comfortable fit for long-term use
  • Seamless multipoint device switching
  • Immersive spatial audio experience

Cons

  • Requires app usage for full customization
  • Fit is dependent on finding the right eartip size
  • Premium price point

Setup, Compatibility & Care

To begin, download the Bose Music app on your mobile device and follow the on-screen instructions to pair your earbuds. The app is essential for updating firmware and configuring your preferred touch control gestures. For the best sound quality and stability, rotate the eartip into your ear until it feels snug and secure.

Care Instructions:

  • Clean the silicone eartips and stability bands with a damp cloth after workouts to remove sweat or debris.
  • Keep the charging case dry and avoid submerging the earbuds in water.
  • Store the earbuds in the provided case when not in use to protect the delicate internal components and ensure they remain charged.

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