Shark PowerDetect Cordless Pet Vacuum Cleaner - IP3251UKT

The Auto-Empty Base is designed to hold dirt and debris for up to 45 days, depending on usage. You only need to empty it when the 'Bin Full' indicator illuminates or when the clear viewing window shows it's at capacity.

Yes, absolutely. The Shark PowerDetect Clean & Empty is specifically designed for pet owners. It features Anti Hair Wrap Plus technology that actively removes hair from the brush-roll, and it comes with a Motorised Pet Tool for deep cleaning pet hair from upholstery and stairs.

The vacuum offers a runtime of up to 70 minutes. However, the actual runtime will vary depending on the power mode (ECO, DETECT, BOOST) and the floor type being cleaned. BOOST mode will provide the shortest runtime but the most powerful suction.

The pre-motor filters should be rinsed with cold water monthly, and the HEPA post-motor filter annually. Always allow filters to air dry completely for at least 24 hours before reinserting them into the vacuum. Never operate the vacuum with wet filters.

Yes, thanks to its DuoClean Detect floorhead and FloorDetect technology, the vacuum automatically senses floor type and adjusts its performance, making it suitable for seamless cleaning across hard floors, carpets, and rugs.

Flexology refers to the vacuum wand's ability to bend, allowing you to easily reach and clean under low-lying furniture without bending down. It also enables the vacuum to fold over for compact, freestanding storage, saving space in your home.

Shark offers a free 5-year guarantee for your peace of mind upon registration with Shark (for UK & ROI customers). Batteries typically come with a 2-year guarantee. Please refer to Shark's official guarantee terms and conditions for full details.

Ensure the battery is fully charged by docking it in the Auto-Empty Base. Check that the base is properly plugged into a functioning power outlet. If the issue persists, try a different power outlet.

Check the handheld dust cup and the Auto-Empty Base dust bin to ensure they are not full. Inspect the floorhead, wand, and hose for any blockages. Clean all filters (pre-motor and post-motor) as per the care instructions, ensuring they are completely dry before reinsertion.

Ensure the vacuum is in an appropriate mode (not ECO if on carpet). Check the brush-rolls for any large obstructions or excessive hair tangles, even with Anti Hair Wrap Plus. Remove any debris blocking the brush-rolls. Ensure the floorhead is securely attached.

Verify that the vacuum is correctly docked and making full contact with the charging/emptying ports. Check if the Auto-Empty Base's internal dust bin is full and requires emptying. Look for any blockages in the vacuum's dust cup or the base's suction channel.

The battery runtime varies significantly with the power mode used; BOOST mode consumes more power than DETECT or ECO. Ensure the battery is fully charged before use. Over time, battery capacity can diminish; consider battery replacement if significantly reduced runtime persists after full charge.

Refer to the product manual for specific error code meanings. Often, these indicate a blockage, a full dust cup, or a brush-roll issue. Perform general troubleshooting steps like checking for blockages and cleaning filters. If an error persists, contact Shark customer support.