Hammer and Tongs Square Back Hat & Coat Hook - Grey - 35mm x 105mm

Regularly apply a household wax polish to the surface of the hook. Store it in a dry, well-ventilated area away from moisture.

No, this product is not suitable for bathrooms or any unheated/damp rooms due to the cast iron's susceptibility to rust in humid environments.

The hook is dual-pronged, meaning it has two points for hanging. It is designed for efficient storage and can hold multiple lighter items or one or two heavier items like coats and bags, depending on their weight and size.

If a screw shears, it likely means a pilot hole was not drilled or was too small. You will need to carefully remove the broken screw fragment and attempt installation again on a fresh spot, ensuring a pilot hole is drilled and screws are hand-tightened.

No, please note that all measurements provided are approximate as this product is handmade. Slight variations are normal.

The 2-year warranty typically covers manufacturing defects. For specific details, please refer to the warranty information provided with your purchase or contact the dedicated Customer Service Team.

This hook is best mounted on solid walls where screws can be securely fastened. Ensure you use appropriate wall anchors if mounting into drywall or plasterboard.

Ensure a pilot hole is drilled first. Do not overtighten, and always tighten screws by hand, avoiding power tools.

Apply a household wax polish regularly. Ensure the hook is not in a damp environment like a bathroom. Wipe dry if it becomes wet.

Check that the pilot hole was appropriate for the wall material and that the screws were tightened as much as possible by hand without stripping. If the wall is soft, consider using wall anchors appropriate for the screw size.

Please note that all measurements provided are approximate as this product is handmade. Minor variations are expected.