eufyCam C37 2 Pack and HomeBase Mini Bundle
Best current price£49.99from Eufy UK
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Product Information
Full details
The eufyCam C37 2 Pack and HomeBase Mini Bundle is designed for homeowners seeking comprehensive, subscription-free security with advanced tracking and clear night vision. Its key benefit is continuous monitoring with AI-powered tracking and solar charging, ensuring you never miss a moment. A potential caveat is its specific compatibility requirements with certain HomeBase models. This system provides 360° AI Tracking, 2K Colour Night Vision, and reliable on-device storage managed through the eufy App.
All features
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Extended Product Information
FAQs
What is the storage capacity of the HomeBase Mini?
The HomeBase Mini comes with 64GB of built-in eMMC storage. This can be expanded up to 1TB using a microSD card (sold separately).
Can I use this system with HomeKit?
No, this system is not compatible with Apple HomeKit. It is designed to work with the eufy App and compatible HomeBase models.
How do I clean the cameras and solar panels?
Gently wipe the lenses and solar panels with a soft, dry microfiber cloth. For tougher smudges, use a slightly damp cloth, ensuring no excess moisture reaches internal components.
What happens if there's no sunlight for the solar panels?
The cameras have an internal battery that will power them. However, continuous sunlight is required to maintain a full charge via the solar panels. If there's prolonged lack of sun, you may need to manually charge the camera battery.
How far does the AI tracking work?
The AI tracking works within the camera's 360° pan and tilt range. The effectiveness depends on the size of the subject and the distance within the camera's field of view.
Is the data stored on the HomeBase secure?
Yes, the HomeBase Mini features robust encryption to keep your data private and secure within your home network.
What firmware version do I need for the C37 cameras to work?
For C37 camera connection, ensure your HomeBase S380 has firmware V3.7.8.4+ or your HomeBase Mini has firmware V4.0.5.6+.
Troubleshooting
Camera not connecting to HomeBase
Ensure both the camera and HomeBase are within range, powered on, and have the latest firmware. Try re-pairing the camera through the eufy App.
Solar panels not charging the battery
Verify the solar panels are securely connected and positioned for maximum sunlight. Clean the solar panel surface. Check for any obstructions blocking sunlight.
Poor video quality at night
Ensure the night vision spotlight is not obstructed. Clean the camera lens. Check if the ambient light level is sufficient for colour night vision; if not, it may switch to infrared.
Frequent false alerts
Adjust motion detection sensitivity in the eufy App. Utilize AI features like Human Detection or set up activity zones to focus on important areas.
HomeBase not recognized
Check the HomeBase power connection and network cable. Restart the HomeBase and your router. Ensure compatibility with your specific HomeBase model.
Pros and Cons
Pros
- Subscription-free security with local storage.
- Continuous power via solar panels reduces maintenance.
- Excellent clarity with 2K resolution and color night vision.
- Comprehensive coverage with 360° AI tracking.
- Advanced AI features like facial recognition and cross-camera tracking.
Cons
- Limited compatibility (only HomeBase Mini and HomeBase S380).
- HomeBase Mini might require firmware updates for C37 cameras.
- Expansion storage requires a separate microSD card purchase.
- Initial setup might require careful attention to compatibility checks.
Setup, Compatibility & Care
Setup:
- Ensure your HomeBase Mini or HomeBase S380 has the latest firmware (V4.0.5.6+ for Mini, V3.7.8.4+ for S380).
- Connect the HomeBase Mini to your home network according to the eufy App instructions.
- Mount the eufyCam C37 cameras and attach the solar panels in a location with good sunlight exposure.
- Add the cameras to your HomeBase via the eufy App.
Compatibility:
- Compatible with HomeBase Mini and HomeBase S380.
- NOT compatible with HomeBase 2 or Apple HomeKit.
- Ensure HomeBase firmware is up-to-date for camera functionality.
Care:
- Clean camera lenses and solar panels periodically with a soft, dry cloth. A slightly damp cloth can be used if necessary, but ensure it's not wet.
- Avoid using harsh chemicals or abrasive materials on the cameras or solar panels.
- Periodically check the eufy App for firmware updates for both the cameras and the HomeBase.
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