Drayton Wiser Smart Multi-zone Kit - White

Name: Drayton Wiser Smart Multi-zone Kit - White
Brand: Drayton
SKU: p2h5ekrvmb
Availability: InStock

Two channel smart multi-zone kit suitable for system boilers. Easy to install on standard wallplat...

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Product Information

Full details

The Drayton Wiser Smart Multi-zone Kit is designed for homeowners with system boilers who want to easily control their heating and hot water. The key benefit is the ability to create up to 16 individual heating zones, maximizing comfort and energy efficiency. However, the system is designed for conventional boilers only. This kit allows for smart, multi-zone heating, controllable via an app, and integrates with voice assistants. It also provides insights into energy usage and supports up to 16 heating zones.

All features

Colour	White
Model Part Number	WV724R9K0902
Brand	Drayton

Extended Product Information

FAQs

How do I add more radiator thermostats?

In the Wiser app, navigate to 'Add Device' and follow the on-screen instructions to pair the new thermostat.

How many zones can I create?

You can create up to 16 heating zones with the Wiser system.

What happens if the internet goes down?

The heating system will continue to operate based on the last set schedules. The smart features won't work until the internet connection is restored.

How do I set up schedules?

Use the Wiser app to create heating schedules. For each zone, set the desired temperatures and times. The system will automatically adjust the heating according to the schedule.

Can I control the system with my voice?

Yes, the Drayton Wiser Smart Multi-zone Kit is compatible with Amazon Alexa and Google Assistant, allowing voice control.

What is Open Window Detection?

The Open Window Detection feature detects sudden drops in temperature and automatically turns off the heating in that zone to save energy.

What is the warranty period?

The warranty period is 3 years.

How do I reset the HubR?

Press and hold the reset button on the HubR for 10 seconds until the LED flashes red.

Troubleshooting

The heating isn't turning on.

Check the power supply to the Heat HubR and the boiler. Ensure the Heat HubR is correctly wired to the boiler and that the settings in the app are correct. Check if there is a demand for heat in the room thermostat or in the app.

The app is not connecting to the devices.

Check your Wi-Fi connection. Ensure the Heat HubR is connected to your home Wi-Fi network. Restart the Heat HubR and the app. Check if the device is not too far away from the HubR.

Radiator thermostats not responding.

Check the batteries in the radiator thermostats and replace if necessary. Make sure the thermostats are within range of the Heat HubR. Check for any obstructions that might be blocking the signal.

Inaccurate temperature readings.

Ensure the thermostat is not placed in direct sunlight or near heat sources. Recalibrate the thermostat if needed, following the instructions in the app.

Heat HubR not connecting.

Make sure your Wi-Fi router is on and working. The HubR should be within range of your Wi-Fi router. Try restarting your Wi-Fi router and HubR. Check your internet connection.

Pros and Cons

Pros

Improved energy efficiency through smart modes and individual room control.
Convenient control via smartphone app, allowing for remote adjustments.
Voice control integration with Amazon Alexa and Google Assistant for hands-free operation.
Detailed insights and heat reports to monitor and optimize energy consumption.
Easy to install on a standard wallplate, simplifying the setup process.
Scalable system allows for adding radiator thermostats to maximize comfort

Cons

Only compatible with system boilers.
Initial cost may be higher compared to traditional thermostats.
Requires a Wi-Fi connection for app control and smart features.
Limited compatibility with other smart home systems (besides Alexa and Google Assistant).
Reliance on the app for full functionality, which could be a concern if the app is unavailable.
Requires installation of the Heat HubR near the boiler.

Setup, Compatibility & Care

Setup:

Installation: The Heat HubR is installed on the standard wallplate, and the radiator thermostats are fitted to the radiators.
Wiring: Connect the Heat HubR to your boiler, following the provided instructions. Ensure your system boiler is compatible.
App Setup: Download the Wiser app (iOS and Android). Follow the in-app instructions to connect your devices to your home Wi-Fi and pair them.
Configuration: Name your rooms/zones within the app and set your desired schedules.

Compatibility:

Boiler Type: Designed for use with system boilers.
Smart Home: Compatible with Amazon Alexa and Google Assistant. Integration with IFTTT for geofencing is supported.
Mobile Devices: Compatible with iOS and Android devices.

Care:

Cleaning: Use a soft, dry cloth to clean the devices. Do not use liquid cleaners.
Battery Replacement: Replace the AA batteries in the radiator thermostats when needed.
Software Updates: Keep the Wiser app updated for the latest features and security improvements.