HP E24m G4 computer monitor - Black - 23" - Full HD
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Product Information
Full details
The HP E24m G4 monitor is designed for professionals and remote workers seeking a streamlined conferencing experience. Its key benefit is the integrated 5MP webcam, front-firing speakers, and dual mics, combined with a single USB-C cable solution for data, video, and laptop charging, simplifying your desk setup. While excellent for communication, its 23-inch Full HD display is optimized for productivity rather than high-end graphical tasks.
All features
| Colour | Black |
|---|---|
| Screen Size | 23 |
| Display Type | Full HD |
| Series | E24m G4 |
| Model Part Number | 40Z32AT#ABB |
| Brand | HP |
Extended Product Information
FAQs
What does 'Zoom Certified' mean?
Being 'Zoom Certified' means the monitor's integrated webcam, microphone, and speakers have been tested and approved by Zoom to meet their high standards for audio and video performance, ensuring an optimal conferencing experience with the Zoom platform.
Can I use this monitor with a desktop computer?
Yes, you can use the HP E24m G4 with a desktop computer. For video, connect via HDMI or DisplayPort. To utilize the integrated webcam, speakers, and microphones, you'll also need to connect a USB upstream cable (USB-C to USB-A or USB-C to USB-C, depending on your desktop's ports) from the monitor to your desktop.
How do I adjust the webcam's tilt?
The integrated webcam on the HP E24m G4 monitor can be manually tilted up or down to adjust your viewing angle. Gently grasp the top edge of the webcam unit and adjust it to your desired position.
Does this monitor support daisy-chaining multiple displays?
Info needed: Refer to the official product specifications or user manual for information on DisplayPort daisy-chaining support.
What is the maximum power output for laptop charging via USB-C?
The HP E24m G4 monitor delivers up to 65 watts of power through its USB-C connection, allowing it to charge most compatible laptops while simultaneously transmitting video and data.
What is the native resolution of the screen?
The monitor features a Full HD (FHD) display with a native resolution of 1920 x 1080 pixels.
Troubleshooting
Monitor is not displaying an image.
Ensure the monitor is plugged into a power outlet and turned on. Check that the video cable (USB-C, HDMI, or DisplayPort) is securely connected to both the monitor and your computer. Try a different port on your computer if available.
Webcam or microphone is not working during video calls.
Verify that the USB-C cable is properly connected. Check your computer's operating system privacy settings to ensure applications have permission to access the camera and microphone. In your conferencing software (e.g., Zoom), select the 'HP E24m G4 Webcam' and 'HP E24m G4 Microphone' as the input devices.
Laptop is not charging via the USB-C cable.
Confirm your laptop supports charging via USB-C (Power Delivery) and that the USB-C cable is fully connected to the correct port on your laptop. The monitor provides up to 65W; some high-performance laptops may require more power and still need their dedicated power adapter.
No sound from the monitor's speakers.
Check your computer's audio output settings and ensure 'HP E24m G4 Speakers' is selected as the default playback device. Increase the volume on both your computer and the monitor. Ensure the USB-C cable is securely connected.
Poor image quality or flickering on the screen.
Ensure the monitor's resolution and refresh rate are set correctly in your computer's display settings (e.g., 1920x1080 at 60Hz). Try reseating or replacing the video cable. Update your computer's graphics drivers.
Pros and Cons
Pros
- Streamlined setup with single USB-C cable for data, video, and power.
- Excellent integrated conferencing features (webcam, speakers, mics) for professional calls.
- Certified for Zoom, ensuring optimized performance for virtual meetings.
- Reduces cable clutter on your desk by charging your laptop and handling peripherals.
- Tilt-adjustable webcam allows for optimal framing during video calls.
Cons
- 23-inch screen size may be limiting for extensive multi-tasking or users preferring larger displays.
- Full HD resolution, while standard, might not suffice for users requiring 4K or higher clarity for specialized work.
Setup
- Unpack and Assemble: Carefully remove the monitor from its packaging. Attach the stand to the monitor base and then to the display panel according to the included diagram.
- Connect Power: Plug the monitor's power cable into a power outlet.
- Connect to Device: For optimal experience, use a USB-C cable to connect your laptop to the monitor. This single cable will handle video, data, and power delivery (up to 65W). If your device does not have USB-C, you may need to use an HDMI or DisplayPort cable for video, and a separate USB-A to USB-B cable for the integrated webcam, speakers, and microphones (consult your device's manual for specific port requirements).
- Power On: Press the power button on the monitor and your connected device.
- Configure Display Settings: Your operating system should automatically detect the monitor. You may need to adjust display settings (resolution, scaling, extended/duplicated display) and audio input/output settings for the webcam, speakers, and microphone.
Compatibility
- USB-C: Fully compatible with laptops featuring a USB-C port that supports video output (DisplayPort Alt Mode) and power delivery.
- Other Connections: Compatible with devices supporting HDMI or DisplayPort connections for video. USB-A ports on the monitor can be used for peripherals like keyboards, mice, or external drives, connecting back to your computer via USB-C or a separate USB upstream cable.
Care
- Cleaning: Gently wipe the screen with a soft, lint-free cloth. For tougher smudges, dampen the cloth slightly with water or a screen-safe cleaner. Avoid harsh chemicals or abrasive materials.
- Ventilation: Ensure the monitor's vents are not blocked to prevent overheating. Maintain adequate space around the monitor for airflow.
- Handling: Always lift the monitor by its base or stand. Avoid applying pressure directly to the screen.
- Storage: When not in use for extended periods, store the monitor in a cool, dry place, ideally in its original packaging.