HP OfficeJet Pro 9720 All-in-One Printer - Grey
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Product Information
Full details
The HP OfficeJet Pro 9720 is a professional-grade, wide-format inkjet printer designed for small-to-medium businesses that require high-quality color documents, versatile A3 printing, and reliable scanning capabilities. It excels at delivering high-resolution output and streamlining office workflows through AI-enhanced document processing, though its large footprint requires a dedicated workspace.
All features
| Colour | Grey |
|---|---|
| Series | OfficeJet Pro |
| Model Part Number | OfficeJet Pro 9720/C2XF9A#B1H |
| Brand | HP |
Extended Product Information
FAQs
Can I print on A3 paper?
Yes, the HP OfficeJet Pro 9720 is designed specifically for wide-format printing, supporting sizes up to A3 / 11 x 17 inches.
Is this printer eligible for HP Instant Ink?
Yes, this model is eligible for the HP Instant Ink program, which automates ink deliveries based on your usage.
Does it support duplex printing?
Yes, the printer features automatic duplex (double-sided) printing to help save paper.
What is the maximum duty cycle?
The maximum duty cycle is 30,000 pages per month, with a recommended monthly volume of 250 to 1,500 pages.
Can I use remanufactured ink cartridges?
The printer uses dynamic security and is designed to work with cartridges containing a new or reused HP chip; cartridges without an HP chip may be blocked.
How do I secure my printer against unauthorized access?
You can utilize the HP Wolf Pro Security features, which include password protection for the Embedded Web Server (EWS) and secure firmware.
Troubleshooting
Printer displays cartridge error.
Ensure you are using cartridges with original HP chips; the printer uses dynamic security and will not recognize non-HP electronic circuitry.
Poor or streaky print quality.
Run the internal print head cleaning utility through the printer touchscreen or the HP software on your computer.
Mobile devices cannot find the printer.
Verify that both your mobile device and the printer are connected to the same wireless network, or enable Wi-Fi Direct.
Pros and Cons
Pros
- Supports wide-format A3 and 11x17 inch printing
- Fast print speeds suitable for busy office environments
- Robust security suite protects sensitive office data
- High-resolution 4800 x 1200 DPI for vibrant color output
- Flexible mobile printing through Mopria and Apple AirPrint
Cons
- Large physical footprint may not fit on smaller desks
- Uses dynamic security which requires HP-chip cartridges
- Weight of 14.6 kg requires a sturdy support surface
Setup, Compatibility & Care
Setting up the printer involves connecting it to your network via Wi-Fi or Ethernet and installing the four included setup ink cartridges. The device is compatible with a broad range of operating systems, including Windows 10/11, macOS (Big Sur to Sonoma), Linux, and Chrome OS.
For ongoing care, ensure you keep the firmware updated to maintain the latest security protections provided by HP Wolf Pro Security. To preserve print head quality, run the built-in maintenance tools if you notice streaks or fading. When handling the unit, keep in mind its 14.6 kg weight and ensure the placement area is level. The printer supports a wide variety of paper types, from plain to glossy photo paper, within the 34–250 g/m² weight range.