victoria 1915 Mary Janes - White - UK 4

Victoria recommends ordering one size larger than your child's usual shoe size. It's best to measure your child's foot and compare it to the brand's sizing chart if available.

Yes, the durable canvas, reinforced toe cap, and rubber sole are designed to withstand active play.

While the canvas is resistant, they are not waterproof. They are suitable for general wear but not for prolonged exposure to water. They are, however, easy to wash if they get wet or dirty.

'Dear World:' is a sustainability initiative by Victoria. It indicates that the product is made with a commitment to environmental responsibility, using recycled and organic materials.

You can use a damp cloth with mild soap for spot cleaning. For a deeper clean, they can be machine washed on a cold cycle and air-dried.

Yes, the Victoria 1915 line is available in various colors, including pink and blue, as well as different styles like low shoes and sandals.

Specific warranty information is typically provided by the retailer or manufacturer at the point of purchase. Please refer to your purchase documentation for details.

Ensure the Velcro straps are clean and free from debris. If they are new, they may be a bit stiff; encourage the child to practice fastening and unfastening them.

Use cold water for washing and ensure the shoes are not exposed to direct sunlight or high heat while drying. Air drying in a shaded area is recommended.

Check if this is a minor separation at the edge. If the shoe is still within the return period and the separation is significant, contact customer support. For minor issues, a shoe adhesive designed for rubber and canvas might be a temporary fix.

Confirm the correct size has been purchased, considering the recommendation to size up. Ensure the foot is properly positioned within the shoe and the padded insole is seated correctly.