ASUS 27" 2K Ultra HD Monitor - Black

ASUS BE27ACSBK is a 27-inch QHD monitor that features an integrated Full HD webcam, mic array and ...

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Product Information

Full details

The ASUS BE27ACSBK is a 27-inch QHD monitor designed for professionals who frequently engage in video conferencing or online collaboration. Its key benefit is the all-in-one solution integrating a webcam, microphone, and speakers, streamlining workspaces and enhancing communication. A potential caveat is its Energy Efficiency Class F rating, which users concerned with energy consumption should consider. This monitor offers a 2560x1440 resolution on an IPS panel for wide viewing angles, an AI noise-canceling microphone, and Zoom certification for reliable performance.

All features

ColourBlack
Energy EfficiencyF
Screen Size27
Display Type2K Ultra HD
Model Part NumberBE27ACSBK
BrandASUS

Extended Product Information

FAQs

What is the resolution of the ASUS BE27ACSBK?

The monitor has a Quad HD (QHD) resolution of 2560 x 1440 pixels.

Does this monitor have built-in speakers?

Yes, it features built-in stereo speakers with an RMS rated power of 4W.

Can the USB-C port charge my laptop?

Yes, the USB-C port supports Power Delivery up to 80W, allowing it to charge compatible laptops.

Is the webcam adjustable?

Yes, the integrated Full HD webcam offers 315° of rotation and a 10° tilt adjustment for optimal framing.

What does 'Zoom Certified' mean?

It means the monitor has undergone rigorous testing and meets specific standards for video and audio performance, ensuring a seamless experience with Zoom video conferencing.

How do I activate the AI Noise-Canceling Microphone?

The AI Noise-Canceling Microphone is enabled through the monitor's On-Screen Display (OSD) menu. You can toggle the feature on or off there.

Can I mount this monitor on a wall?

Yes, the monitor is VESA-mount compatible (100 x 100 mm) and can be hung on a wall or mounting post. An optional ASUS MKT02 mounting kit can attach a mini PC to the rear.

What Eye Care technologies does this monitor include?

It includes ASUS blue light filter with four adjustable settings and ASUS Flicker-free technology to reduce eye strain.

Troubleshooting

No image on screen

Check that all cables (power, video) are securely connected at both ends. Ensure the correct input source is selected on the monitor via the OSD menu. Try a different video cable or port if available.

Webcam not detected

Verify the USB cable connecting the monitor to the computer is securely plugged in. Ensure the webcam is enabled in your computer's device manager and in the videoconferencing software settings. Restart your computer.

Poor audio quality from microphone

Ensure the AI Noise-Canceling Mic feature is enabled in the monitor's OSD settings. Check that the microphone is selected as the default input device in your operating system and videoconferencing application. Minimize background noise sources.

USB-C port not charging laptop or transferring data

Confirm that your laptop's USB-C port supports both DisplayPort Alternate Mode and Power Delivery (PD). Ensure the USB-C cable used is rated for high-speed data transfer and Power Delivery. Check the monitor's OSD settings for USB-C configuration.

Screen flickering or distorted image

Disable Flicker-free technology in the monitor's OSD menu to test. Update your graphics card drivers. Ensure the video cable is not damaged and is connected securely. Reduce screen resolution or refresh rate temporarily.

Pros and Cons

Pros

  • All-in-one videoconferencing solution reduces desk clutter.
  • Excellent audio quality with AI noise cancellation.
  • Versatile connectivity options, including USB-C with 80W power delivery.
  • Ergonomic stand provides a comfortable and adaptable viewing experience.
  • Zoom certification ensures reliable performance for virtual meetings.

Cons

  • Energy Efficiency Class F may be a concern for environmentally conscious users.
  • Maximum refresh rate of 60Hz is standard but may not suit high-end gaming.
  • Response time of 5ms is adequate for general use but not ideal for competitive gaming.
  • Bundled software features and customization options may be limited.

Setup, Compatibility & Care

Setup:

Connect the monitor to your computer using the included HDMI, DisplayPort, or USB-C cable. For USB-C connectivity with power delivery, ensure your computer's USB-C port supports DisplayPort Alternate Mode and Power Delivery. Plug the power adapter into the monitor and a wall outlet. Adjust the stand to your preferred height and angle. The monitor also functions as a USB hub; connect your peripherals (keyboard, mouse) to the USB-A ports on the monitor.

Compatibility:

The BE27ACSBK is compatible with most modern PCs and laptops running Windows, macOS, and Linux operating systems. It supports standard video inputs (HDMI 1.4, DisplayPort 1.2, USB-C) and USB 3.2 Gen 1 connectivity. It is Zoom Certified and compatible with Microsoft Teams, Cisco Webex, and Google Meet.

Care:

  • Screen Cleaning: Use a soft, dry, lint-free cloth to clean the screen. For stubborn smudges, lightly dampen the cloth with water or a screen-cleaning solution specifically designed for electronics. Avoid spraying liquids directly onto the screen.
  • Webcam Lens: Gently clean the webcam lens with a soft, dry microfiber cloth.
  • Ventilation: Ensure the monitor's ventilation openings are not blocked to prevent overheating.
  • Power: Use only the provided power adapter. Unplug the monitor during long periods of inactivity or electrical storms.