Samsung Smart TV DU7100 Series - 65 Inch - 4K Ultra HD - Black

Entertainment is given a new lease of life with this Samsung DU7100 TV. Even the blandest of scene...

Best current price£429.00from very.co.uk

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eBaySamsung UE65U8020F 65"" U8020F 4K HDR LED Smart TV (Damaged Screen)
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Product Information

Full details

The Samsung 65" 4K UHD Smart TV is engineered for individuals who desire a captivating and intelligent home entertainment hub, offering stunning 4K picture quality and a vast array of smart features for streaming, gaming, and smart home control. While delivering a rich visual and auditory experience, users should note its Energy Class G rating.

All features

ColourBlack
Energy EfficiencyG
Screen Size65
Display Type4K Ultra HD
SeriesDU7100
Model Part NumberUE65DU7100KXXU
BrandSamsung

Extended Product Information

FAQs

What is 4K Upscaling and how does it work?

4K Upscaling, powered by the Crystal Processor 4K, is a technology that analyzes and enhances lower-resolution content (like HD or Full HD) to near-4K picture quality. It adds details, reduces noise, and refines edges, making non-4K content look sharper and more lifelike on your 4K screen.

How do I access streaming apps like Netflix or Disney+?

You can access streaming apps directly from the Smart Hub on your TV. Simply press the 'Home' button on your remote to bring up the Smart Hub menu, then navigate to the 'Apps' section to find and launch your desired applications. You may need to sign in to your accounts for each service.

Can I mount this TV on the wall?

Yes, this TV is compatible with VESA wall mounting systems that support a 400 x 300 mm pattern. You will need to purchase a separate wall mount that meets these specifications and follow its installation instructions carefully.

What is Samsung TV Plus and is it free?

Samsung TV Plus is a free streaming service built into your Samsung Smart TV that offers thousands of TV shows and movies, including live channels and on-demand content. It does not require any subscriptions, downloads, or additional devices; it's available right out of the box.

How does AI Energy Mode help save energy?

AI Energy Mode, working with SmartThings, intelligently adjusts the TV's brightness based on the content being displayed and the ambient light levels in your room. For example, it might dim the screen in a dark room or when showing dark scenes, thereby reducing overall energy consumption. You can monitor its impact in the SmartThings app or via Map View on your TV.

What is Q-Symphony and do I need a Samsung Soundbar for it?

Q-Symphony is a feature that allows your Samsung TV speakers and a compatible Samsung Soundbar to operate simultaneously, creating a richer, more enveloping surround sound experience. While your TV's speakers work independently, Q-Symphony specifically enhances the audio by synchronizing both sets of speakers, so yes, it requires a compatible Samsung Soundbar to function as intended.

Does this TV support voice control?

> Info needed: [Voice control assistant compatibility, e.g., Bixby, Alexa, Google Assistant, is not explicitly stated in the provided product description, but is common for Samsung Smart TVs. This information would typically be found in detailed specifications or a user manual.]

Troubleshooting

TV won't turn on or has no picture.
  1. Check that the power cord is securely plugged into both the TV and a working electrical outlet. 2. Try plugging another device into the same outlet to confirm it's functional. 3. Ensure the remote control batteries are not depleted. 4. If using a surge protector, confirm it's switched on and working.
Poor picture quality (blurry, pixelated, wrong colors).
  1. Verify the input source is set correctly (e.g., HDMI 1 for your Blu-ray player). 2. Check the resolution of the content you're watching; 4K content will look best. 3. Adjust picture settings in the TV's menu (Picture Mode, Brightness, Contrast, Color). 4. Ensure external devices are outputting at their highest possible resolution. 5. If using an antenna, check its connection and signal strength.
Smart TV features or apps are not working/connecting.
  1. Check your Wi-Fi connection in the TV's network settings. Ensure it's connected and has internet access. 2. Restart your home router and modem. 3. Try restarting the TV by unplugging it for 30 seconds and plugging it back in. 4. Ensure the TV's software is up to date. 5. For specific app issues, try clearing the app's cache or reinstalling it if possible.
No sound or poor sound quality.
  1. Check the TV's volume level and ensure it's not muted. 2. If using external audio devices (soundbar, receiver), ensure they are powered on, properly connected, and selected as the audio output in the TV's sound settings. 3. Check audio cables for secure connection. 4. Try different audio output settings on the TV (e.g., PCM vs. Bitstream).
Remote control is not responding.
  1. Replace the batteries in the remote control. 2. Ensure there are no obstructions between the remote and the TV's IR sensor. 3. If it's a Smart Remote, try re-pairing it by pointing it at the TV and holding the 'Return' and 'Play/Pause' buttons simultaneously for a few seconds.

Pros and Cons

Pros

  • Stunning 4K Picture Quality: Enhanced by PurColour, 4K upscaling, HDR10+, and Contrast Enhancer for vivid and detailed visuals.
  • Extensive Smart TV Capabilities: Tizen OS offers a wide range of popular streaming apps, personalized recommendations, and free content via Samsung TV Plus.
  • Immersive Audio Experience: Features like Q-Symphony, Object Tracking Sound Lite, and Adaptive Sound deliver dynamic and optimized audio.
  • Dedicated Gaming Features: Gaming Hub, Motion Xcelerator, and Auto Low Latency Mode (ALLM) cater to an improved gaming experience.
  • Smart Home Integration: Seamlessly control compatible SmartThings devices and monitor home cameras directly from your TV.
  • Energy Saving & Security: AI Energy Mode helps reduce power consumption, while Samsung Knox provides multi-layered security for privacy.
  • Sleek Design: Boundless Screen design offers more picture, less frame, and an adjustable stand with cable management for a clean setup.

Cons

  • Energy Class G: Indicative of higher energy consumption compared to more efficient models.
  • 50Hz Refresh Rate: While suitable for most content, serious competitive gamers might prefer a higher refresh rate (e.g., 120Hz) for ultra-smooth motion.
  • Limited USB Ports: Features only one USB 2.0 port, which may be restrictive for multiple peripheral connections.

Setup, Compatibility & Care

Setup Instructions

  1. Unboxing: Carefully remove the TV and its accessories from the packaging. It's recommended to have two people for safely handling the 65-inch screen.
  2. Stand Installation or Wall Mounting: Attach the included stand according to the manual's instructions, ensuring all screws are securely fastened. Alternatively, if wall mounting, ensure you have a VESA-compatible mount (400 x 300 mm) and follow the mount manufacturer's instructions. Remember the adjustable stand feature allows space for a soundbar.
  3. Connecting Devices: Connect your external devices (e.g., soundbar, gaming console, Blu-ray player) to the available 3 HDMI ports. Use the single USB 2.0 port for USB drives or other compatible peripherals. Connect to your home network via Wi-Fi or the LAN port for Smart TV features.
  4. Initial Power On & Smart Setup: Plug in the power cord and turn on the TV. Follow the on-screen prompts to set up your Wi-Fi, Samsung account, and customize initial settings for your Smart TV experience. This includes channel scanning and app installation.

Compatibility

  • External Devices: Compatible with HDMI-enabled devices (game consoles, soundbars, streaming sticks, Blu-ray players).
  • Network: Supports Wi-Fi connectivity (802.11ac recommended for optimal streaming) and wired Ethernet (LAN).
  • Soundbars: Optimized for seamless integration with Samsung Soundbars via Q-Symphony for synchronized audio.
  • Smart Home: Fully compatible with SmartThings ecosystem devices for centralized control.
  • Mounting: Compatible with VESA wall mounts sized 400 x 300 mm.

Care & Maintenance

  • Screen Cleaning: Gently wipe the screen with a soft, dry microfiber cloth. For stubborn smudges, lightly dampen the cloth with distilled water or a specialized screen cleaner (spray onto the cloth, not directly onto the screen). Avoid harsh chemicals or abrasive materials.
  • Dusting: Regularly dust the TV's frame and rear vents to prevent dust buildup, which can affect performance and cooling.
  • Cable Management: Utilize the integrated easy-clean cable management solution to keep wires tidy and prevent clutter, which also helps with ventilation.
  • Software Updates: Ensure your TV's software is kept up-to-date by enabling automatic updates or manually checking through the Smart TV settings. This ensures optimal performance, security, and access to new features.
  • Power Management: Unplug the TV during electrical storms or if it will be unused for an extended period.

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