Poly Blackwire 3220 - USB-C - Black

Name: Poly Blackwire 3220 - USB-C - Black
Brand: Poly
SKU: xapoakeewa
Availability: InStock

Experience high-quality audio with Poly signature audio quality. This headset features a PC wideba...

Best current price£13.27from eBay

Colour

Black Blue Red White

Headphones Noise Cancellation

Active None Passive

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Product Information

Full details

The Poly Blackwire 3220 is a wired headset designed for office and call center use, offering high-quality audio and all-day comfort. It is ideal for professionals needing reliable communication on their PC, mobile, or tablet. While providing excellent sound and ease of use, it's important to note that this headset requires a USB connection. The Blackwire 3220 features PC wideband audio, a noise-canceling microphone, and hi-fi stereo sound options for an immersive experience, along with intuitive inline controls for easy call management.

All features

Colour	Black
Series	Blackwire
Model Part Number	8X228A6
Brand	Poly

Extended Product Information

FAQs

What is the warranty period for the Poly Blackwire 3220?

Warranty information is not available in the provided product data. Please check the product packaging or contact the manufacturer for specific warranty details.

Can I use this headset with my smartphone?

Yes, if your smartphone supports USB audio via its USB-C port, or you can use the USB-A adapter. Ensure your phone has the necessary drivers.

How do I adjust the volume?

Use the volume up and down buttons located on the inline control unit.

Does the microphone have noise cancellation?

Yes, the headset has a noise-canceling microphone to reduce background noise.

What kind of connector does it use?

The headset uses a USB-C connector, and it also includes a USB-A adapter.

How do I mute the microphone?

Use the mute button located on the inline control unit.

Is the Blackwire 3220 compatible with all UC platforms?

The Blackwire 3220 is optimized and certified for leading virtual meeting providers, but you may need to check compatibility with your specific platform.

How do I store the headset?

Store the headset in a clean, dry place when not in use. The ear cushions fold flat for easy portability.

Troubleshooting

Headset is not recognized by the computer.

Ensure the USB connection is secure. Try a different USB port or restart your computer. Make sure your system drivers are up to date.

Microphone is not working.

Check if the microphone is muted (inline control). Verify that the headset is selected as the default microphone in your computer's sound settings. Test the microphone with a different application.

Poor audio quality.

Make sure the headset is properly connected. Check for any obstructions in the earcups. Adjust the volume levels on the headset and your computer. Clean the earcups if needed.

Echo during calls.

Reduce the volume on your headset or your computer. Ensure you are not using speakerphone on your device while also using the headset.

Pros and Cons

Pros

Excellent audio quality with PC wideband audio.
Noise-canceling microphone enhances call clarity.
Comfortable design for extended use.
Versatile compatibility with multiple devices.
Intuitive inline controls for easy call management.
Durable and portable design

Cons

Requires a wired USB connection which may limit mobility.
May not be ideal for environments with very loud background noise.
Does not support Bluetooth connectivity.
SoundGuard DIGITAL is used to protect your hearing, which some users may not prefer.
Not suitable for use with devices that do not have a USB port or adapter.

Setup, Compatibility & Care

Setup

Connect the USB-C connector (or the USB-A adapter) to your device's USB port.
The headset should automatically be recognized by your computer. You may need to select it as your default audio device in your computer's sound settings.
For mobile devices, ensure your device supports USB audio.

Compatibility

The Poly Blackwire 3220 is compatible with:

Windows 10 and newer
Mac operating systems
Most Unified Communications (UC) platforms
Mobile devices with USB-C or USB-A support.

Care

Clean the ear cushions and headband with a slightly damp cloth. Do not use harsh chemicals or cleaning agents.
Store the headset in a clean, dry place when not in use.
Avoid exposing the headset to extreme temperatures or direct sunlight.
Handle the cable with care to prevent damage.