FLAMME 16" Basket Fire - B&Q - EF361A

This is a decorative electric basket fire from FLAMME, featuring a "With Heater (No Mantel)" desig...

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- Flamme 16" Electric Basket Fire Glowing Logs And Flame Effect With Heater

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B&Q - Flamme 16" Electric Basket Fire Glowing Logs And Flame Effect With Heater

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Wayfair UKFLAMME 16" Electric Basket Fire, 2kW Heater

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Product Information

Full details

The FLAMME 16" Basket Fire is designed for those seeking to add ambiance and a touch of warmth to their living space, particularly within an existing fireplace opening. Its key benefit is the realistic glowing log and flame effect, which can be enjoyed with or without its supplementary heating function. A key consideration is that this unit does not include a mantel, requiring an existing fireplace setup or a separate mantel purchase.

All features

Model Part Number	EF361A
Brand	B&Q

Extended Product Information

FAQs

Does the FLAMME 16" Basket Fire come with a mantel?

No, this product is a basket fire insert only and does not include a mantel. It is designed to be placed within an existing fireplace opening or with a separately purchased mantel.

Can I use the flame effect without the heater?

Yes, you can operate the flame and glowing log effect independently of the heating function. This allows you to enjoy the ambiance without adding heat to the room.

How much heat does this unit produce?

This unit provides supplementary heat, intended to take the chill out of a room or provide additional warmth. It is not designed as a primary heat source for an entire home.

Is the FLAMME 16" Basket Fire energy efficient?

The flame and glowing ember effects utilize low-energy LED technology, which is very energy efficient. The heater function consumes more power when in use, similar to other electric heaters.

What is the weight of the basket fire?

The FLAMME 16" Basket Fire weighs approximately 9.77 pounds.

How do I clean the basket fire?

Always unplug the unit and allow it to cool before cleaning. Use a soft, damp cloth to wipe exterior surfaces. Avoid using harsh chemicals or abrasive cleaners. Ensure fan vents are clear of dust.

What kind of power outlet does it need?

It requires a standard grounded electrical outlet. Please refer to the user manual for specific voltage and wattage requirements to ensure compatibility in your region.

Troubleshooting

Flame effect is not working.

Ensure the unit is plugged into a working electrical outlet and the main power switch (if present) is on. Check the remote control batteries if using one. If LEDs are off, check for a 'flame effect' specific button or setting.

Heater is not producing heat.

Verify the heater function is activated, often a separate button from the flame effect. Check if the thermostat setting is higher than the room temperature. Ensure air vents are not blocked.

Glowing logs are not lit.

Confirm the unit has power and the flame effect function is active, as the glowing logs are typically part of this feature. If specific LEDs for the logs seem to be out, this may indicate a fault requiring service.

Unit is making an unusual noise.

Unplug the unit and inspect the fan area for any obstructions like dust buildup or foreign objects. If the noise persists after cleaning, contact customer support.

Flame projection looks dim or distorted.

Ensure the flame screen (if used) is clean and properly positioned. Check for any light sources directly shining onto the screen that might wash out the effect. If projecting onto a wall, ensure the wall is a suitable light color and free of obstructions.

Pros and Cons

Pros

Adds significant ambiance with realistic glowing logs and flame effect.
Flexible usage with optional heating function for supplementary warmth.
Energy-efficient LED technology for the visual effects.
Easy to set up; simply plug and play into an existing fireplace opening.
Can project flame effect onto a wall, offering visual versatility.

Cons

Does not include a mantel, requiring an existing setup or separate purchase.
Heating function is supplementary and may not be sufficient for large rooms.
Requires a power outlet, limiting placement options.
Primarily decorative; not a primary heat source.
The 9.77 lb weight might be slightly heavy for frequent repositioning for some users.

Setup, Compatibility & Care

Setup

Unpack: Carefully remove the FLAMME 16" Basket Fire from its packaging.
Placement: Position the unit within your existing fireplace opening or a suitable recess. Ensure there is enough space around the unit for proper airflow and to prevent obstruction of the heater outlet.
Power Connection: Plug the power cord into a standard electrical outlet. Avoid using extension cords if possible, or ensure any used are rated for the appliance's power consumption.
Operation: Refer to the user manual for specific controls to activate the flame effect and heater function.

Compatibility

Fireplace Opening: Designed to fit into most standard 16-inch fireplace openings. Measure your opening before purchase to ensure a good fit.
Electrical Outlet: Requires a standard grounded electrical outlet (voltage Info needed: [specific voltage, e.g., 220-240V]).
No Mantel Included: Compatible with existing fireplace surrounds or a separately purchased mantel. This unit does not come with a surrounding mantel.

Care

Cleaning: Ensure the unit is unplugged and cool before cleaning. Use a soft, damp cloth to wipe down the exterior surfaces. Do not use abrasive cleaners or immerse the unit in water.
Dusting: Periodically dust the fan and heater vents to ensure optimal performance and prevent dust buildup.
Storage: If storing for an extended period, ensure the unit is clean and dry, and store in its original packaging in a cool, dry place.