Yealink YHS36 E2 DUAL - Black
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Product Information
Full details
The Yealink YHS36 E2 DUAL headset is designed for professionals seeking clear audio and reliable communication on compatible desk IP phones. Its primary benefit is the crystal-clear sound quality and the comfort for all-day wear. A potential caveat is its wired nature, limiting mobility compared to wireless options. Key features include passive noise cancellation, a noise-cancelling microphone, and a simple plug-and-play setup via its Quick Disconnect to RJ9 connector.
All features
| Colour | Black |
|---|---|
| Headphones Noise Cancellation | Passive |
| Series | YHS36 E2 DUAL |
| Model Part Number | 1308231 |
| Brand | Yealink |
Extended Product Information
FAQs
What type of connector does this headset use?
The Yealink YHS36 E2 DUAL uses a Quick Disconnect (QD) connector that leads to an RJ9 plug for direct connection to compatible IP phones.
Is this headset compatible with my computer?
This headset is designed for Yealink IP phones. It is not directly compatible with standard computer audio ports (like 3.5mm or USB) without a specific adapter, which is not included.
How does the noise cancellation work?
The headset features a noise-cancelling microphone that uses technology to reduce background noise, ensuring your voice is clearer to the listener. It offers passive noise cancellation for your ears, reducing ambient sound through the earcups.
Can I detach the headset from the phone during a call?
Yes, the headset features a Quick Disconnect (QD) connector, allowing you to easily detach it from the phone's base without ending the call. This is useful for short breaks or moving around your immediate workspace.
What is the warranty period for this headset?
Warranty information varies by region and retailer. Please refer to the product packaging or the retailer's documentation for specific warranty details.
Does this headset support Bluetooth or wireless connectivity?
No, the Yealink YHS36 E2 DUAL is a wired headset and does not support Bluetooth or wireless connectivity.
Troubleshooting
No audio in headset
Ensure the Quick Disconnect cable is securely plugged into both the headset and the phone's RJ9 headset port. Check that the headset is selected as the audio device on your Yealink phone if applicable. Try unplugging and replugging the headset.
Microphone not working or faint audio
Verify the microphone is positioned correctly near your mouth. Ensure the microphone boom is not obstructed. Check the headset settings on your Yealink phone to ensure the microphone is enabled and at an appropriate volume level.
Discomfort during extended wear
Adjust the headband for a secure but not overly tight fit. Ensure the earcups are positioned correctly over your ears. Take short breaks periodically to rest your ears.
Pros and Cons
Pros
- Excellent audio clarity for calls.
- Effective noise cancellation on the microphone.
- Comfortable for long periods of use.
- Simple and quick setup process.
- Reliable wired connection.
Cons
- Wired design limits user mobility.
- Requires a compatible Yealink IP phone.
- Passive noise cancellation may not suffice in extremely noisy environments.
- RJ9 connector is specific to certain phone types.
Setup, Compatibility & Care
Setup: Connect the headset's Quick Disconnect cable directly to the RJ9 headset port on your Yealink IP phone. The headset is designed for plug-and-play operation, meaning no software installation is typically required.
Compatibility: This headset is specifically designed for use with Yealink desk IP phones that feature an RJ9 headset port. Always verify compatibility with your specific phone model before purchase.
Care: To clean the headset, gently wipe the earcups and microphone boom with a soft, slightly damp cloth. Avoid using abrasive cleaners or submerging any part of the headset in water. Store in a dry place when not in use to prolong its lifespan.