HP EliteBook 830 G5 - Intel Core i5 - 8 GB - 256 GB - 13 Inch - Full HD - Silver - Windows
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Product Information
Full details
This HP EliteBook 830 G5 is a refurbished laptop ideal for professionals seeking a sustainable and premium IT solution at an attractive price. It offers reliable performance for office tasks with its Intel Core i5 processor, 8 GB of RAM, and 256 GB SSD, all on a vibrant 13.3-inch Full HD display. While it boasts cosmetic signs of light usage common in refurbished products, it comes with genuine Windows 10 Pro and three ISO certifications for quality, environmental, and security management, ensuring a dependable and eco-conscious computing experience.
All features
| Colour | Silver |
|---|---|
| Resolution | Full HD |
| RAM | 8 GB |
| Processor Family | Intel Core i5 |
| WiFi Standard | Wi-Fi 5 |
| Internal Storage Capacity | 256 GB |
| Screen Size | 13 |
| Display Type | Full HD |
| OS | Windows |
| Processor | Intel Core |
| Series | EliteBook 830 G5 |
| Model Part Number | L-EB830G5-UK-T002 |
| Brand | HP |
Extended Product Information
FAQs
Is this laptop new or refurbished?
This HP EliteBook 830 G5 is a refurbished product. It has been professionally restored and may show minor cosmetic signs of previous use.
What operating system does it come with?
It comes with a pre-installed genuine license of Windows 10 Pro.
What is the warranty for this refurbished laptop?
Specific warranty details should be confirmed with the seller, but refurbished products often come with a limited warranty covering hardware defects.
Can I upgrade the RAM or storage?
Yes, this model typically supports RAM upgrades up to 32 GB and the SSD can be replaced with a larger capacity drive, provided you use compatible components (e.g., DDR4-SDRAM SO-DIMM for RAM).
What are the dimensions and weight?
The laptop measures 310 mm in width, 229.3 mm in depth, and 17.3 mm in height. It weighs approximately 1.33 kg.
Does it have a webcam?
Yes, it features a front-facing HD webcam for video calls and conferencing.
What is the battery life like?
The battery life will vary based on usage. It is equipped with a 3-cell, 50 Wh Lithium-Ion battery. As a refurbished unit, battery performance may be less than a new device.
Is it suitable for gaming or heavy video editing?
This laptop is best suited for business and general productivity tasks. It is not designed for demanding games or professional video editing due to its integrated graphics and processor configuration.
Troubleshooting
Laptop will not power on
Ensure the AC adapter is securely connected to both the laptop and a working power outlet. Try a different power outlet. If the issue persists, the battery may be fully discharged or there could be a hardware problem. Contact support if necessary.
Slow performance or application freezing
Close unnecessary applications running in the background. Restart the laptop. Check for Windows updates and ensure all drivers are up to date. Free up disk space on the SSD if it is nearly full.
Wi-Fi or Bluetooth connection issues
Toggle Wi-Fi and Bluetooth off and then on again in Windows settings. Restart the laptop. Ensure you are within range of the Wi-Fi router. Try forgetting the network and reconnecting. Update the network adapter drivers.
Display is dim or not showing an image
Adjust the screen brightness using the function keys. Check if the laptop is connected to an external display; if so, adjust the display settings. Restart the laptop. If the screen remains black, ensure the lid is open and try connecting an external monitor.
Keyboard or touchpad not responding
Restart the laptop. Check if the keyboard or touchpad is physically damaged. Ensure no external keyboard or mouse is interfering. Check Windows device manager for any driver issues related to the keyboard or touchpad.
Pros and Cons
Pros
- Cost-effective premium laptop solution.
- Environmentally conscious choice due to refurbishment.
- Solid performance for professional office tasks.
- Compact and lightweight design (1.33 kg) for portability.
- High-quality Full HD display for clear visuals.
- Genuine Windows 10 Pro included.
Cons
- Cosmetic signs of usage are present.
- Not suitable for demanding graphical tasks or gaming.
- Wi-Fi 5 (802.11ac) is not the latest Wi-Fi standard.
- No discrete graphics card.
- Touchscreen is not supported.
Setup, Compatibility & Care
Setup:
Your HP EliteBook 830 G5 comes with Windows 10 Pro pre-installed. Upon first boot, follow the on-screen prompts to complete the initial Windows setup, including selecting your region, keyboard layout (UK English), and connecting to a Wi-Fi network. You will be guided through creating or signing into a Microsoft account. Ensure you are connected to the internet during setup for seamless driver and update installations.
Compatibility:
This laptop is designed for broad compatibility with standard business software and peripherals. It features:
- USB Ports: Two USB 3.2 Gen 1 (Type-A) ports for connecting external drives, mice, and keyboards. One Thunderbolt 3 port offers high-speed data transfer and display output capabilities.
- Display Output: One HDMI port for connecting external monitors or projectors.
- Networking: Wi-Fi 5 (802.11ac) for wireless internet and Bluetooth for connecting wireless devices like headphones or speakers.
- Audio: Combo headphone/microphone port for headsets.
- Docking: A docking connector is available for expanding connectivity options with compatible docking stations.
Care:
- Cleaning: Gently clean the screen and exterior with a soft, lint-free, slightly damp cloth. Avoid harsh chemicals or abrasive materials. For the keyboard, a dry microfiber cloth or compressed air can be used to remove dust and debris.
- Battery: To maintain battery health, avoid keeping the laptop plugged in at 100% charge for extended periods when not necessary. Allow the battery to discharge periodically.
- Ventilation: Ensure the laptop's vents are unobstructed to prevent overheating. Avoid placing the laptop on soft surfaces like blankets that can block airflow.
- Storage: When storing the laptop for an extended period, ensure it is powered down completely and the battery has a partial charge (around 50%).